Contact a Top Rated Specialist
Adam Murczek
Sales Consultant
Mark Roncone
Sales Professional
Kaitlyn Kessler
Sales Consultant
Adam Murczek
Sales Consultant
Jan 19, 2021
Went to INFINITI of Naperville today with no intention of...
Went to INFINITI of Naperville today with no intention of buying a vehicle. Met with Adam Murczek (Salesman) and Garrett Soderlund (Pre Owned Sales Manager). Both gentlemen were extremely knowledgeable and took the time to show me various options that would fit my needs and budget. Best of all, the entire process was a breeze without any of the “typical” car buying back and forth. Their business manager Joe Limjuco was awesome as well, helping me find financing at less than 1%. I would highly recommend this dealership (and Adam and Garrett in particular) if you are in the market for an INFINITI.
Jan 18, 2021
Adam Murczek worked very hard getting the deal I needed....
Adam Murczek worked very hard getting the deal I needed. When buying another QX80, I would go back to Naperville, and ask for Adam. I would also recommend friends and family.
Jan 18, 2021
We just bought our second car from Adam Murczek. Adam...
We just bought our second car from Adam Murczek. Adam worked above and beyond to get us a deal we were happy with. We felt he was honest and not aggressive trying to make a sale. We would highly recommend him to anyone looking to buy or lease. Joseph, in finance, made that experience quick, painless and pleasant. Our whole experience from Adam to Joseph was great!
Jan 13, 2021
Adam was amazing!! He had me test drive the car...
Adam was amazing!! He had me test drive the car correctly, & I am definitely coming back sooner than later! Knew everything about the car & was very helpful!
Dec 22, 2020
I had a great test drive with Adam. He instructed me to...
I had a great test drive with Adam. He instructed me to take different actions and try different features that I would not have know of previously. Very friendly and Knowledgeable. I would recommend this dealership to anyone and specifically Adam.
Mark Roncone
Sales Professional
Jan 07, 2021
I visited the dealership to buy out my lease. Prior to...
I visited the dealership to buy out my lease. Prior to my appointment, I made it clear to Mark and Joseph that I would like to have this transaction processed as expediently as possible. Both were cordial, knowledgeable and efficient. The purchase was processed and I was on my way in 35 minutes! My leasing and service experiences were equally as good. This is a five star dealership in every way.
Dec 30, 2020
These guys rock!. This is my 3rd INFINITI and they always...
These guys rock!. This is my 3rd INFINITI and they always take care of me . Mike , Dale, Joe and Mark make for a great dealership you can rely on.
Dec 29, 2020
Dealership was very responsible and professional. Mark...
Dealership was very responsible and professional. Mark Rancone was great to work with - patient to answer questions and make sure I was comfortable with my purchase. All in all, this was a seamless car buying experience. I would definitely recommend this dealership to family and friends.
Dec 19, 2020
Very pleasant car buying experience. Everything went very...
Very pleasant car buying experience. Everything went very smoothly and I would definitely recommend INFINITI of Naperville to anyone looking for a new/used car. Thanks again.
Dec 16, 2020
I want to thank everyone at INFINITI of Naperville for...
I want to thank everyone at INFINITI of Naperville for making my car buying experience pleasant, quick, and easy. Garett and Mark M. really worked hard to initiate the deal. I never felt pressured, and Mark R. took extra time to answer all my questions. He even stayed late on the night I came to purchase the vehicle. Joseph was extremely patient with me as he gave me all my options when it came to purchasing an extended INFINITI warranty on my 2017 QX 50. My car looked like it just came off the showroom floor thanks to Nico and his awesome detailing job. Mike takes pride in his dealership (and it shows) and has a wonderful staff. I would recommend this dealership to anyone in need of a vehicle.
Kaitlyn Kessler
Sales Consultant
Dec 17, 2020
It has always been a delight to work with Dale and rest...
It has always been a delight to work with Dale and rest of the Team for purchasing our choice car(s). Very client centric and prompt in communication. Three cheers for the team 🥂
Dec 16, 2020
Kaitlyn did such a great job helping us find a car. She...
Kaitlyn did such a great job helping us find a car. She was a good listener and was able to find us the perfect vehicle.
Dec 11, 2020
Awesome experience, great approach, honest and helpful....
Awesome experience, great approach, honest and helpful. Glad to work with someone who loves what they do. Adam really knows the features of the cars as well.
Dec 05, 2020
My husband I had a GREAT experience and are thrilled with...
My husband I had a GREAT experience and are thrilled with our purchase! We have been loyal Nissan customers for over 25 years and the transition to INFINITI was seamless.
Nov 21, 2020
Kaitlyn was wonderful to deal with. I believe the fellow...
Kaitlyn was wonderful to deal with. I believe the fellow named Joe was also great to deal with. After a very nonprofessional experience at River Osks Honda in Lansing, my experience at your establishment was very professional and enjoyable. Again, special Kudos to Kaitlyn!
Daniel DuBois
Sales Professional
Jan 13, 2021
Great Friendly Service from the Sales Person to the...
Great Friendly Service from the Sales Person to the Manger and Finance Person. Very friendly, not pushy, fair on my trade -in and straight to the point! They made my car buying and trade-in experience very smooth and comfortable. Highly recommended.
Jan 05, 2021
Stellar service, fast, friendly, trustworthy, genuine,...
Stellar service, fast, friendly, trustworthy, genuine, likable, honorable. Legitimately one of the smoothest and best transactions I’ve ever had. 10/10 will buy again.
Dec 21, 2020
The only very minor issue with the vehicle was taken care...
The only very minor issue with the vehicle was taken care of prior to leaving the dealership. I worked with Dan DuBois and Joe Limjuco who were both very helpful and great to talk with. Would definitely recommend purchasing a vehicle from this dealership
Dec 14, 2020
DAN IS THE BEST!!! The most honest salesman I have ever...
DAN IS THE BEST!!! The most honest salesman I have ever come across. My happiness was more important than his sale! I will never go elsewhere. I was shopping for 4 different makes of cars. Because of Dan, I chose the INFINITI. The sale was smooth. He turned the end of 2020 into a positive feeling for me. He has a passion for life and it shows in his work ethics. Second to none. So happy I walked into Naperville and was approached by Dan. Joe took care of the financial end and was a blast to work with. Impeccably dressed and very kind. Make the whole experience very easy. The dealership is awesome!
Dec 11, 2020
Awesome experience, great approach, honest and helpful....
Awesome experience, great approach, honest and helpful. Glad to work with someone who loves what they do. Adam really knows the features of the cars as well.
Mariama Kollie
Internet Sales Rep
Dec 05, 2020
Nice friendly knowledgeable people willing to educate you...
Nice friendly knowledgeable people willing to educate you and help you make a good buying decision. Dale greeted and updated me on the new models while Adam got the keys for the test drive so there was no wasted time.
Nov 11, 2020
Treated me like a new car purchaser, though I bought a...
Treated me like a new car purchaser, though I bought a used, off-brand SUV. A great experience with Brad Broughton, salesman. When it comes time for a replacement, I'm coming back.
Mar 18, 2020
We knew soon as we walked in that this was a place we...
We knew soon as we walked in that this was a place we would like to purchase from! We are car shoppers and we’ve dealt with quit a few dealerships and this one was very classy and Professional! Mark was great he really made us feel welcome and appreciated! So thanks for the great experience and we will refer this dealerships!
Mar 16, 2020
Quick and easy purchase of a vehicle I love!
I contacted this dealer about a specific vehicle I thought I was interested in. They were quick to reply and set up an appointment to see the car I saw online. However, when I got there, the car was not quite right for me. The salesman helped me find a vehicle better suited for me and I LOVE it!! Everyone stayed late on a Friday night to help me wrap up the paperwork so that I would not have to make another trip out there since I was coming from an hour away. I was also able to return my leased vehicle there which made my life easier too! Thank you so much for a pleasant experience!
Feb 23, 2020
I worked with this dealership remotely, and was impressed...
I worked with this dealership remotely, and was impressed with how everyone worked as a team. Initially I worked with Mariama, and she connected me with Mark in sales. Mark was very helpful and Dale helped make sure everything went smoothly with the logistics of my purchase when Mark was out of the office a few of the days. I did feel some frustration with the finance department because I decided to forego some of the extra warranty coverage, and it was easy to tell the person I talked to was unhappy with my decision. I get that this person was trying to sell a product he believes in and stands proudly behind, but felt this individual could have done a better job of being less aggressive and more respectful of my choice. Other than that, my experience was wonderful and I would definitely do business with INFINITI of Naperville again!
Brad Broughton
Sales Professional
Dec 11, 2020
Awesome experience, great approach, honest and helpful....
Awesome experience, great approach, honest and helpful. Glad to work with someone who loves what they do. Adam really knows the features of the cars as well.
Nov 11, 2020
Treated me like a new car purchaser, though I bought a...
Treated me like a new car purchaser, though I bought a used, off-brand SUV. A great experience with Brad Broughton, salesman. When it comes time for a replacement, I'm coming back.
Jul 25, 2020
Really went the extra mile
The whole experience of buying a new car was smooth and painless for me. They really made the effort to find the best deal that would fit what I wanted. I will be shopping here again.
Jun 20, 2020
Buying the Q60 Coupe
First, the car is fantastic. The entire purchase process was easy, fast and enjoyable. It was a pleasure dealing with Brad, he was a big part of how easy it was and one of the reasons we purchased the car. I'm in sales, so I know how important it is to not only speak to issues, but to listen as well. Brad definitely listened to what we were saying which was why the process was easy, but truly engaging in a conversation with us made the time pass quickly. Brad was helpful in requests we had and followed-up to make sure we were satisfied. He made us feel very comfortable. Joe did a great job with the necessary paper signing marathon. He was informative, honest and just made that straight forward. I initially spoke to Christian and he was very responsive and flexible in getting the appointment set up. Always responded quickly. I came back in this morning to see Brad and also purchased wheel locks for the car. The gentleman from the parts department was very nice and the cashier helpful and quick. Overall, just a great experience.
Jun 19, 2020
It was a great experience working with Brad, Christian &...
It was a great experience working with Brad, Christian & Joe @ INFINITI of Naperville. I was an out of town customer and the car was shipped to me in a timely manner and came exactly as it was described on the phone.
Randy Chin
Sales Consultant
Jan 04, 2021
Sent a friend in to see Randy Chin. I bought a car from...
Sent a friend in to see Randy Chin. I bought a car from him awhile ago. Randy showed my friend some cars and answered all her questions. Now she just needs to discuss it with her husband Thank you Ra day for all your help.
Dec 31, 2020
This is my second time purchasing a car from INFINITI of...
This is my second time purchasing a car from INFINITI of Naperville. The service is unmatched. Randy Chin was the sales professional that assisted me. I was set on getting a 2017 Q60. I had a pretty strict budget and he worked with his manager to help me to get my dream car! He was very kind and patient in answering all of the questions that my father and I had. I also appreciated that he was not by any means pushy and that helped a lot. Thank you again Randy! It was great working with you and I will definitely be back and will refer friends and family to you as well. Working with finance was also a breeze. Thank you to Joseph for taking the time to explain everything thoroughly and for making sure that I could get everything I needed at an affordable price. It was greatly appreciated. I have visited other INFINITI dealerships in the past and this one is by far the best one.
Dec 11, 2020
Awesome experience, great approach, honest and helpful....
Awesome experience, great approach, honest and helpful. Glad to work with someone who loves what they do. Adam really knows the features of the cars as well.
Dec 08, 2020
Made the car purchase easy and quick. Arrived at a price...
Made the car purchase easy and quick. Arrived at a price that was acceptable to both the dealership and me without the typical back and forth tactics.
Dec 07, 2020
Great Experience! Randy and Joseph provided wonderful...
Great Experience! Randy and Joseph provided wonderful customer service! They made the process simple and timely. The vehicle is exactly what I was looking for.
Christian Lynch
Internet Sales Manager
Nov 05, 2020
great experience. no pressure. all staff courteous and...
great experience. no pressure. all staff courteous and focused on customer satisfaction. A special shoutout to Mark Roncone in sales. He is an excellent representative at this dealership. He took care of everything before, during, and after the sale and continues to follow up to make sure our purchase is still satisfactory!
Oct 31, 2020
When I tell you the BEST SERVICE I had when buying a car...
When I tell you the BEST SERVICE I had when buying a car no pressure straight forward no lies they got the job done!!!! Fast and very professional!!! The dealership was clean and followed the social distancing guide lines...
Oct 19, 2020
Mark was very helpful and very knowledgeable on what he...
Mark was very helpful and very knowledgeable on what he was selling. Ga e me all options on my trade in and my purchase. Gave me great advise on all INFINITI products.
Oct 13, 2020
Mark and the rest of the staff were cordial and...
Mark and the rest of the staff were cordial and courteous. They extended every offer of hospitality. The car I was buying from them was detailed exceptionally well. I would highly recommend giving them your business.
Sep 26, 2020
Great experience at INFINITI, Mark was great! Entire...
Great experience at INFINITI, Mark was great! Entire purchase was stress free, especially during this pandamic. I love my QX50, INFINITI is a great brand.
Peter Bozich
Sales Professional
Dec 11, 2020
Awesome experience, great approach, honest and helpful....
Awesome experience, great approach, honest and helpful. Glad to work with someone who loves what they do. Adam really knows the features of the cars as well.
Dec 04, 2020
Class act operation and they take great care of you! They...
Class act operation and they take great care of you! They work with you on pricing to make sure you get the best deal and best value on your purchasing decisions.
Oct 19, 2020
Peter Bozich was the most upfront sales professional I...
Peter Bozich was the most upfront sales professional I have experienced in a long time. Thank you to the staff for handling my car with care once it arrived from Tennessee.
Oct 05, 2020
This is my third purchase of an INFINITI vehicle at this...
This is my third purchase of an INFINITI vehicle at this dealership. Very helpful they make the car buying process painless. I also love their service department.
Sep 11, 2020
Peter is a straight shooting, low pressure kind of...
Peter is a straight shooting, low pressure kind of salesman. It was a pleasure doing business with him! We got a good price on a 2019 INFINITI, and a fair trade in.
