Contact a Top Rated Specialist
Mark Roncone
Sales Professional
Adam Murczek
Sales Consultant
Randy Chin
Sales Consultant
Mark Roncone
Sales Professional
Nov 23, 2020
The team is very knowledgeable and friendly. They have...
The team is very knowledgeable and friendly. They have streamlined the process so that your personal schedule is not impacted by the time you spend at the dealership. They always take the time to explain the financial options and vehicle options to fit your budget.
Nov 13, 2020
INFINITI of Naperville consistently provides a great...
INFINITI of Naperville consistently provides a great experience from the stress free purchase to the incredible service department. Every staff member I have interacted with has been friendly, helpful and knowledgable.
Nov 09, 2020
Mark was absolutely awesome. I came from out of state to...
Mark was absolutely awesome. I came from out of state to purchase my vehicle and the entrie process was quick and smooth. Thank you again.
Nov 09, 2020
A wonderful car buying experience! Mark went above and...
A wonderful car buying experience! Mark went above and beyond to find the vehicle I wanted, even driving to get it on his day off.
Nov 05, 2020
great experience. no pressure. all staff courteous and...
great experience. no pressure. all staff courteous and focused on customer satisfaction. A special shoutout to Mark Roncone in sales. He is an excellent representative at this dealership. He took care of everything before, during, and after the sale and continues to follow up to make sure our purchase is still satisfactory!
Adam Murczek
Sales Consultant
Nov 22, 2020
Adam was incredibly honest and easy to work with. I...
Adam was incredibly honest and easy to work with. I called and expressed what I was looking for and he made it happen. No pressure and no back and forth. Best sales experience I have had in a long time. Highly recommend.
Nov 19, 2020
I had the pleasure of working with Adam for the 2nd time...
I had the pleasure of working with Adam for the 2nd time around. He was thorough and to the point. He offered options that made the purchasing process go quickly.
Nov 01, 2020
I recently leased my third INFINITI through Adam. As...
I recently leased my third INFINITI through Adam. As always, it was a hassle-free and pleasant experience. INFINITI of Naperville has an excellent inventory and Adam knew exactly what I was looking for in my new car. I will never work with anyone else!
Oct 28, 2020
Adam was straightforward and great to work with. He went...
Adam was straightforward and great to work with. He went out of his way to ensure I got a great deal in a timely manner!
Oct 26, 2020
Purchasing an automobile is a big investment so I want a...
Purchasing an automobile is a big investment so I want a sales person who is knowledgeable and straightforward. The person who meet this criteria was ADAM MURCZEK ! He will explain all of the car features in complete detail and demonstrated how all of these features work during the test drive. He knows his products backwards and forwards, is very personable and is a straight shooter - Adam is the man to see at the Naperville dealership. Joe K
Randy Chin
Sales Consultant
Oct 03, 2020
Professional, listened and provided all the info we need...
Professional, listened and provided all the info we need to make a decision without the pressure. Thank you Randy for making the experience SO positive!
Sep 04, 2020
Had to return to dealership a second time to make...
Had to return to dealership a second time to make purchase. First time I left after waiting 45 minutes past appointment time. When I asked the Business Manager how long it would take to get the title he told me he doesn’t work for the DMV.
Sep 01, 2020
Great experience. From Dale whom we bought from, to the...
Great experience. From Dale whom we bought from, to the finance closing we had the most pleasant time. A gem in the rough is Randy Chin who spent time explaining to us the functions the vehicle has, buttons knobs he knew it cold, and took time to make sure we had a basic understanding. Once finished Randy said call anytime with any questions, no matter how minor.
Aug 31, 2020
Randy is excellent . This is my second lease and he is...
Randy is excellent . This is my second lease and he is knowledgeable and efficient . No pressure. Solves any issues and answers questions quickly. Highly recommended!
Aug 18, 2020
Our experience at this INFINITI Dealership, INFINITI of...
Our experience at this INFINITI Dealership, INFINITI of Naperville was enjoyable & flawless. Randy our salesman was great! Extremely knowledgable, helpful & professional. He did not pressure us but followed up with us every few days. He was great to work with. Also a shout out to Joe in finance who was also very professional and helpful. The whole experience was A+.
Kaitlyn Kessler
Sales Consultant
Nov 21, 2020
Kaitlyn was wonderful to deal with. I believe the fellow...
Kaitlyn was wonderful to deal with. I believe the fellow named Joe was also great to deal with. After a very nonprofessional experience at River Osks Honda in Lansing, my experience at your establishment was very professional and enjoyable. Again, special Kudos to Kaitlyn!
Nov 03, 2020
My experience was very positive. I knew exactly what I...
My experience was very positive. I knew exactly what I wanted and Kaitlyn made sure that each request and concern was addressed. Overall Excellent Experience!
Nov 03, 2020
Came in and worked with Kaitlyn. The whole process was...
Came in and worked with Kaitlyn. The whole process was customer focused, professional, and easy to work with. Her knowledge of the vehicles also made it easier to find a suitable car for my needs as well as my budget. Definitely recommend going to her, she’s amazing!
Nov 02, 2020
My experience was outstanding. All of the concerns that I...
My experience was outstanding. All of the concerns that I had were addressed. I will definitely purchase another vehicle from the team at INFINITI of Naperville.
Nov 02, 2020
Kaitlyn was wonderful, professional and knowledgeable and...
Kaitlyn was wonderful, professional and knowledgeable and very responsive. I would purchase a car with her again. Thank you for all your help! I appreciate you all. It was great to see everyone wearing masks and being covid conscience too.
Daniel DuBois
Sales Professional
Nov 20, 2020
Fantastic experience! Dan was not pushy. It was the...
Fantastic experience! Dan was not pushy. It was the perfect no pressure experience. Highly recommend for checking out a new vehicle. This is where I started and now the bar has been set.p
Nov 17, 2020
We had the pleasure of working with Dan DuBois last...
We had the pleasure of working with Dan DuBois last weekend. We were considering a Used QX60 and They had just the car for us. Dan and the team made the process very easy. Joe Limjuco took care of our financial paperwork and was awesome as well. Joe talked us into the Wrap warranty since the car is a certified pre-owned. Normally we don't do extended warranties but this one gives us long term comfort with our new car! Thanks to everyone who worked with us! You have a long term customer now!
Sep 01, 2020
Dan was thoughtful in answering all of my questions. It...
Dan was thoughtful in answering all of my questions. It felt like he spent time helping me even though I was super indecisive. I really appreciated not feeling super pressured
Sep 01, 2020
I had a very good experience buying my car from Daniel....
I had a very good experience buying my car from Daniel. Very knowledgeable and helpful, he went above and beyond to make sure I bought the best car for me for a fair price. Highly recommend!
Aug 31, 2020
Dan was not only extremely professional and helpful, but...
Dan was not only extremely professional and helpful, but very knowledgeable. I really felt like he was trying to help me make the best choice and not just sell me a car. I've already given his card to my sister and cousin!
Mariama Kollie
Internet Sales Rep
Nov 11, 2020
Treated me like a new car purchaser, though I bought a...
Treated me like a new car purchaser, though I bought a used, off-brand SUV. A great experience with Brad Broughton, salesman. When it comes time for a replacement, I'm coming back.
Mar 18, 2020
We knew soon as we walked in that this was a place we...
We knew soon as we walked in that this was a place we would like to purchase from! We are car shoppers and we’ve dealt with quit a few dealerships and this one was very classy and Professional! Mark was great he really made us feel welcome and appreciated! So thanks for the great experience and we will refer this dealerships!
Mar 16, 2020
Quick and easy purchase of a vehicle I love!
I contacted this dealer about a specific vehicle I thought I was interested in. They were quick to reply and set up an appointment to see the car I saw online. However, when I got there, the car was not quite right for me. The salesman helped me find a vehicle better suited for me and I LOVE it!! Everyone stayed late on a Friday night to help me wrap up the paperwork so that I would not have to make another trip out there since I was coming from an hour away. I was also able to return my leased vehicle there which made my life easier too! Thank you so much for a pleasant experience!
Feb 23, 2020
I worked with this dealership remotely, and was impressed...
I worked with this dealership remotely, and was impressed with how everyone worked as a team. Initially I worked with Mariama, and she connected me with Mark in sales. Mark was very helpful and Dale helped make sure everything went smoothly with the logistics of my purchase when Mark was out of the office a few of the days. I did feel some frustration with the finance department because I decided to forego some of the extra warranty coverage, and it was easy to tell the person I talked to was unhappy with my decision. I get that this person was trying to sell a product he believes in and stands proudly behind, but felt this individual could have done a better job of being less aggressive and more respectful of my choice. Other than that, my experience was wonderful and I would definitely do business with INFINITI of Naperville again!
Feb 14, 2020
My salesman, Joe Peter was amazing. He made the...
My salesman, Joe Peter was amazing. He made the experience of buying a car less intimidating. I appreciate his patience and quick responses to any questions. Everyone is very friendly and professional.
Brad Broughton
Sales Professional
Nov 11, 2020
Treated me like a new car purchaser, though I bought a...
Treated me like a new car purchaser, though I bought a used, off-brand SUV. A great experience with Brad Broughton, salesman. When it comes time for a replacement, I'm coming back.
Jul 25, 2020
Really went the extra mile
The whole experience of buying a new car was smooth and painless for me. They really made the effort to find the best deal that would fit what I wanted. I will be shopping here again.
Jun 20, 2020
Buying the Q60 Coupe
First, the car is fantastic. The entire purchase process was easy, fast and enjoyable. It was a pleasure dealing with Brad, he was a big part of how easy it was and one of the reasons we purchased the car. I'm in sales, so I know how important it is to not only speak to issues, but to listen as well. Brad definitely listened to what we were saying which was why the process was easy, but truly engaging in a conversation with us made the time pass quickly. Brad was helpful in requests we had and followed-up to make sure we were satisfied. He made us feel very comfortable. Joe did a great job with the necessary paper signing marathon. He was informative, honest and just made that straight forward. I initially spoke to Christian and he was very responsive and flexible in getting the appointment set up. Always responded quickly. I came back in this morning to see Brad and also purchased wheel locks for the car. The gentleman from the parts department was very nice and the cashier helpful and quick. Overall, just a great experience.
Jun 19, 2020
It was a great experience working with Brad, Christian &...
It was a great experience working with Brad, Christian & Joe @ INFINITI of Naperville. I was an out of town customer and the car was shipped to me in a timely manner and came exactly as it was described on the phone.
Jun 12, 2020
This is a fantastic dealership. Peter Bozich was...
This is a fantastic dealership. Peter Bozich was awesome!! He made us feel so welcomed and was very knowledgeable. Joe Jimjuco was also awesome!! He made the process a pleasant experience.
Christian Lynch
Internet Sales Manager
Nov 05, 2020
great experience. no pressure. all staff courteous and...
great experience. no pressure. all staff courteous and focused on customer satisfaction. A special shoutout to Mark Roncone in sales. He is an excellent representative at this dealership. He took care of everything before, during, and after the sale and continues to follow up to make sure our purchase is still satisfactory!
Oct 31, 2020
When I tell you the BEST SERVICE I had when buying a car...
When I tell you the BEST SERVICE I had when buying a car no pressure straight forward no lies they got the job done!!!! Fast and very professional!!! The dealership was clean and followed the social distancing guide lines...
Oct 19, 2020
Mark was very helpful and very knowledgeable on what he...
Mark was very helpful and very knowledgeable on what he was selling. Ga e me all options on my trade in and my purchase. Gave me great advise on all INFINITI products.
Oct 13, 2020
Mark and the rest of the staff were cordial and...
Mark and the rest of the staff were cordial and courteous. They extended every offer of hospitality. The car I was buying from them was detailed exceptionally well. I would highly recommend giving them your business.
Sep 26, 2020
Great experience at INFINITI, Mark was great! Entire...
Great experience at INFINITI, Mark was great! Entire purchase was stress free, especially during this pandamic. I love my QX50, INFINITI is a great brand.
Peter Bozich
Sales Professional
Oct 19, 2020
Peter Bozich was the most upfront sales professional I...
Peter Bozich was the most upfront sales professional I have experienced in a long time. Thank you to the staff for handling my car with care once it arrived from Tennessee.
Oct 05, 2020
This is my third purchase of an INFINITI vehicle at this...
This is my third purchase of an INFINITI vehicle at this dealership. Very helpful they make the car buying process painless. I also love their service department.
Sep 11, 2020
Peter is a straight shooting, low pressure kind of...
Peter is a straight shooting, low pressure kind of salesman. It was a pleasure doing business with him! We got a good price on a 2019 INFINITI, and a fair trade in.
Sep 03, 2020
Everyone was very professional and knowledgeable......
Everyone was very professional and knowledgeable... especially my sales rep Peter. He was able to answer all my questions and went above and beyond to make sure I was completely satisfied with my vehicle. The purchase process went very smoothly. I would definitely recommend INFINITI of Naperville to anyone interested in purchasing a new or used vehicle.
Aug 29, 2020
Excellent dealership, helped me in purchasing a used...
Excellent dealership, helped me in purchasing a used Nissan Murano in my price range. Was able to drive car for weekend before hand with no pressure to purchase, and they always give great service at this location.
