Contact a Top Rated Specialist
Adam Murczek
Sales Consultant
Mark Roncone
Sales Professional
Kaitlyn Kessler
Sales Consultant
Adam Murczek
Sales Consultant
Mar 01, 2021
Adam is very professional and is honest with his...
Adam is very professional and is honest with his customers. Not only that but when you go for a test drive he will make sure that it’s a real test drive. He will make sure that you understand the car and what it’s capable of doing. It’s not your typical test drive where you drive around casually without really pushing the car to its limits. If you want an overall salesmen that will make sure you get the 100% experience you deserve, you have to see Adam.
Feb 19, 2021
Words can not explain how grateful I am working with...
Words can not explain how grateful I am working with Adam. What I love most is his honesty. It was just like having my dad with me. Adam explained things to me like no other dealer has done in my past experience. He is highly recommended.
Feb 06, 2021
Great dealership, service and sales are always prompt,...
Great dealership, service and sales are always prompt, courteous, professional and polite. Have bought 2 cars here. Adam Murczek was very knowledgeable and straightforward, easy to work with
Feb 06, 2021
Real good experience, all the people we dealt with were...
Real good experience, all the people we dealt with were professionals and efficient. we were under time constraint so they had us in and out in no time. We will definitely recommend to friends and family.
Jan 31, 2021
Doug in service has always been courteous, friendly and...
Doug in service has always been courteous, friendly and helpful. Always provided updates, when needed, in a timely manner. I worked with Addam the other day for the first time on my new-used car purchase. Helpful and knowledgeable, he made the car buying uneventful and stress free.
Mark Roncone
Sales Professional
Feb 23, 2021
Not having an INFINITI dealership near by (2.5 hours...
Not having an INFINITI dealership near by (2.5 hours away). Shopping for a new Certified 2020 QX80 was done on line to find the right vehicle....that process was made quick, simple and easy by contacting INFINITI of Naperville. Garrett, Mark and Joseph made the purchase simple from start to finish! Thank you... Bart Rogers
Feb 19, 2021
Mark was extremely helpful and kind when selling me my...
Mark was extremely helpful and kind when selling me my infinity. He was honest snd fair while trading in my previous infinity. Pleasure working with him.
Feb 17, 2021
I am extremely happy with our experience buying our car....
I am extremely happy with our experience buying our car. Mark Rancone listened to our situation and needs and gave us what we were looking for without the run around. He did not try to up sell us which was very important to us. I would recommend all my friends and family to this dealership. All around great people.
Feb 09, 2021
I am so happy with this Dealership and Mark Rancone....
I am so happy with this Dealership and Mark Rancone. Christian, the internet sales person was amazing as well. They helped me buy my new car and I couldn't be happier. They were professional and efficient and I would 100% recommend them for any purchase.
Feb 06, 2021
I had a great experience at the dealership. They are...
I had a great experience at the dealership. They are professional, friendly and helpful. It was an easy process and I highly recommend this dealership.
Kaitlyn Kessler
Sales Consultant
Feb 23, 2021
The staff at this location was very helpful and...
The staff at this location was very helpful and knowledgeable. They were able to assist us in purchasing our very first INFINITI with peace of mind knowing that everything was taken care of and the vehicle we were receiving was in peak condition. Kaitlyn Kessler and Joseph Limjuco were fast and courteous throughout the entire process of purchasing our 2020 QX80, from getting our financing together, to making sure that our buying experience was a special one. I would absolutely recommend this dealer to anyone else looking to purchase a vehicle. Thank you for everything... Oliver DiBlasi
Dec 17, 2020
It has always been a delight to work with Dale and rest...
It has always been a delight to work with Dale and rest of the Team for purchasing our choice car(s). Very client centric and prompt in communication. Three cheers for the team 🥂
Dec 16, 2020
Kaitlyn did such a great job helping us find a car. She...
Kaitlyn did such a great job helping us find a car. She was a good listener and was able to find us the perfect vehicle.
Dec 11, 2020
Awesome experience, great approach, honest and helpful....
Awesome experience, great approach, honest and helpful. Glad to work with someone who loves what they do. Adam really knows the features of the cars as well.
Dec 05, 2020
My husband I had a GREAT experience and are thrilled with...
My husband I had a GREAT experience and are thrilled with our purchase! We have been loyal Nissan customers for over 25 years and the transition to INFINITI was seamless.
Brad Broughton
Sales Professional
Feb 21, 2021
Brad made me feel very comfortable and was very helpful...
Brad made me feel very comfortable and was very helpful to get me exactly what I wanted. Brad wanted to make sure I was a satisfied customer.
Dec 11, 2020
Awesome experience, great approach, honest and helpful....
Awesome experience, great approach, honest and helpful. Glad to work with someone who loves what they do. Adam really knows the features of the cars as well.
Nov 11, 2020
Treated me like a new car purchaser, though I bought a...
Treated me like a new car purchaser, though I bought a used, off-brand SUV. A great experience with Brad Broughton, salesman. When it comes time for a replacement, I'm coming back.
Jul 25, 2020
Really went the extra mile
The whole experience of buying a new car was smooth and painless for me. They really made the effort to find the best deal that would fit what I wanted. I will be shopping here again.
Jun 20, 2020
Buying the Q60 Coupe
First, the car is fantastic. The entire purchase process was easy, fast and enjoyable. It was a pleasure dealing with Brad, he was a big part of how easy it was and one of the reasons we purchased the car. I'm in sales, so I know how important it is to not only speak to issues, but to listen as well. Brad definitely listened to what we were saying which was why the process was easy, but truly engaging in a conversation with us made the time pass quickly. Brad was helpful in requests we had and followed-up to make sure we were satisfied. He made us feel very comfortable. Joe did a great job with the necessary paper signing marathon. He was informative, honest and just made that straight forward. I initially spoke to Christian and he was very responsive and flexible in getting the appointment set up. Always responded quickly. I came back in this morning to see Brad and also purchased wheel locks for the car. The gentleman from the parts department was very nice and the cashier helpful and quick. Overall, just a great experience.
Daniel DuBois
Sales Professional
Jan 23, 2021
The entire process was painless and not stressful at all....
The entire process was painless and not stressful at all. Dan and Garrett answered every question I had and I never felt pressured. I was given ample time and space to make my decision.
Jan 23, 2021
Dan was very knowledgeable, professional and couldn’t be...
Dan was very knowledgeable, professional and couldn’t be more friendly. Thank you Dan for your help in finding exactly what we were looking for. You made purchasing our new vehicle very easy.
Jan 13, 2021
Great Friendly Service from the Sales Person to the...
Great Friendly Service from the Sales Person to the Manger and Finance Person. Very friendly, not pushy, fair on my trade -in and straight to the point! They made my car buying and trade-in experience very smooth and comfortable. Highly recommended.
Jan 05, 2021
Stellar service, fast, friendly, trustworthy, genuine,...
Stellar service, fast, friendly, trustworthy, genuine, likable, honorable. Legitimately one of the smoothest and best transactions I’ve ever had. 10/10 will buy again.
Dec 21, 2020
The only very minor issue with the vehicle was taken care...
The only very minor issue with the vehicle was taken care of prior to leaving the dealership. I worked with Dan DuBois and Joe Limjuco who were both very helpful and great to talk with. Would definitely recommend purchasing a vehicle from this dealership
Mariama Kollie
Internet Sales Rep
Dec 05, 2020
Nice friendly knowledgeable people willing to educate you...
Nice friendly knowledgeable people willing to educate you and help you make a good buying decision. Dale greeted and updated me on the new models while Adam got the keys for the test drive so there was no wasted time.
Nov 11, 2020
Treated me like a new car purchaser, though I bought a...
Treated me like a new car purchaser, though I bought a used, off-brand SUV. A great experience with Brad Broughton, salesman. When it comes time for a replacement, I'm coming back.
Mar 18, 2020
We knew soon as we walked in that this was a place we...
We knew soon as we walked in that this was a place we would like to purchase from! We are car shoppers and we’ve dealt with quit a few dealerships and this one was very classy and Professional! Mark was great he really made us feel welcome and appreciated! So thanks for the great experience and we will refer this dealerships!
Mar 16, 2020
Quick and easy purchase of a vehicle I love!
I contacted this dealer about a specific vehicle I thought I was interested in. They were quick to reply and set up an appointment to see the car I saw online. However, when I got there, the car was not quite right for me. The salesman helped me find a vehicle better suited for me and I LOVE it!! Everyone stayed late on a Friday night to help me wrap up the paperwork so that I would not have to make another trip out there since I was coming from an hour away. I was also able to return my leased vehicle there which made my life easier too! Thank you so much for a pleasant experience!
Feb 23, 2020
I worked with this dealership remotely, and was impressed...
I worked with this dealership remotely, and was impressed with how everyone worked as a team. Initially I worked with Mariama, and she connected me with Mark in sales. Mark was very helpful and Dale helped make sure everything went smoothly with the logistics of my purchase when Mark was out of the office a few of the days. I did feel some frustration with the finance department because I decided to forego some of the extra warranty coverage, and it was easy to tell the person I talked to was unhappy with my decision. I get that this person was trying to sell a product he believes in and stands proudly behind, but felt this individual could have done a better job of being less aggressive and more respectful of my choice. Other than that, my experience was wonderful and I would definitely do business with INFINITI of Naperville again!
Christian Lynch
Internet Sales Manager
Feb 23, 2021
The staff at this location was very helpful and...
The staff at this location was very helpful and knowledgeable. They were able to assist us in purchasing our very first INFINITI with peace of mind knowing that everything was taken care of and the vehicle we were receiving was in peak condition. Kaitlyn Kessler and Joseph Limjuco were fast and courteous throughout the entire process of purchasing our 2020 QX80, from getting our financing together, to making sure that our buying experience was a special one. I would absolutely recommend this dealer to anyone else looking to purchase a vehicle. Thank you for everything... Oliver DiBlasi
Feb 09, 2021
I am so happy with this Dealership and Mark Rancone....
I am so happy with this Dealership and Mark Rancone. Christian, the internet sales person was amazing as well. They helped me buy my new car and I couldn't be happier. They were professional and efficient and I would 100% recommend them for any purchase.
Jan 24, 2021
Adam was very professional, direct to the point,...
Adam was very professional, direct to the point, knowledgeable and laid back at the same time. This is our second vehicle we have purchased from Naperville INFINITI. We have had all the vehicles serviced there too. By the way we live in Cedar Rapids iowa
Nov 05, 2020
great experience. no pressure. all staff courteous and...
great experience. no pressure. all staff courteous and focused on customer satisfaction. A special shoutout to Mark Roncone in sales. He is an excellent representative at this dealership. He took care of everything before, during, and after the sale and continues to follow up to make sure our purchase is still satisfactory!
Oct 31, 2020
When I tell you the BEST SERVICE I had when buying a car...
When I tell you the BEST SERVICE I had when buying a car no pressure straight forward no lies they got the job done!!!! Fast and very professional!!! The dealership was clean and followed the social distancing guide lines...
Randy Chin
Sales Consultant
Feb 02, 2021
Joseph was really helpful! Appreciate the easy and fast...
Joseph was really helpful! Appreciate the easy and fast process! I 100% recommended them no questions asked. Randy was so welcoming as well! Helped us with whatever questions we had with no hesitation.
Jan 04, 2021
Sent a friend in to see Randy Chin. I bought a car from...
Sent a friend in to see Randy Chin. I bought a car from him awhile ago. Randy showed my friend some cars and answered all her questions. Now she just needs to discuss it with her husband Thank you Ra day for all your help.
Dec 31, 2020
This is my second time purchasing a car from INFINITI of...
This is my second time purchasing a car from INFINITI of Naperville. The service is unmatched. Randy Chin was the sales professional that assisted me. I was set on getting a 2017 Q60. I had a pretty strict budget and he worked with his manager to help me to get my dream car! He was very kind and patient in answering all of the questions that my father and I had. I also appreciated that he was not by any means pushy and that helped a lot. Thank you again Randy! It was great working with you and I will definitely be back and will refer friends and family to you as well. Working with finance was also a breeze. Thank you to Joseph for taking the time to explain everything thoroughly and for making sure that I could get everything I needed at an affordable price. It was greatly appreciated. I have visited other INFINITI dealerships in the past and this one is by far the best one.
Dec 11, 2020
Awesome experience, great approach, honest and helpful....
Awesome experience, great approach, honest and helpful. Glad to work with someone who loves what they do. Adam really knows the features of the cars as well.
Dec 08, 2020
Made the car purchase easy and quick. Arrived at a price...
Made the car purchase easy and quick. Arrived at a price that was acceptable to both the dealership and me without the typical back and forth tactics.
Joseph F.L. Wood
Sales Professional
Feb 20, 2021
Joey made me feel comfortable and went out of his way to...
Joey made me feel comfortable and went out of his way to get me exactly what I wanted. True professional, and very knowledgeable. I was delighted.
Feb 20, 2021
Joey Wood sold us our SUV. He is courteous and cares...
Joey Wood sold us our SUV. He is courteous and cares about his customers. He follows through on his promises. He knows about the cars he sells. We were very satisfied with our deal and the customer service!!! See Joey at Naperville INFINITI! A great deal may come your way!!!!
Feb 20, 2021
Joey was very kind and helpful. He was very knowledgeable...
Joey was very kind and helpful. He was very knowledgeable about the vehicle. He wanted to make sure that I was satisfied as a customer.
Feb 20, 2021
Joseph F.L.Wood was my sales rep and he was amazing. Very...
Joseph F.L.Wood was my sales rep and he was amazing. Very patience and had a lot of insight. He took his time to explain every question I had and made this purchase as easy as possible.
