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Jan 29, 2020
Adam and the INFINITI team were very professional and...
Adam and the INFINITI team were very professional and helpful during our purchasing experience. They were eager to work with us to meet our needs
Jan 22, 2020
It was very refreshing to purchase a new car and have a very good feeling when we left the dealership. I had researched Infinity of Naperville online, as well as our salesman, and it was as advertised. 5 stars all the way! Adam Murczek, our salesman, is a fair, honest, true gentleman, something that has been lacking in the industry for years. Joe Limjuco, our finance person, made us feel at home too. We love our QX50. Thank you, Adam!
Jan 20, 2020
From start to finish this dealership as a whole is a...
From start to finish this dealership as a whole is a first class experience! Adam Murczek our sales professional was a no nonsense, straightforward, personable Individual. Garrett Soderlund helped Adam with the process which continued to make our experience seamless. Also during this process there was multiple people at the dealership making sure our 8 and 9 year old boys were kept busy with computer games and had snacks to make the situation that much less stressful. Joseph Limjuco also made the financing process simple. Paperwork went by quickly and the technology of a desktop touchscreen built into the desk was really cool. Jacob Starke the delivery specialist explained the vehicle from front to back to my wife which made learning a new vehicle with lots of options much easier. We would highly recommend this dealership!
Jan 19, 2020
We bought a CPO QX50, Adam Murczek was great to work with. He was super helpful in finding, test driving and negotiating. The dealership is very nice and everyone we worked with was very nice.
Jan 12, 2020
Just had a wonderful experience working with Adam...
Just had a wonderful experience working with Adam Murczek. He was professional, straightforward and knowledgeable. We would recommend Adam to anyone in the market looking for an Infinity.
Jan 11, 2020
Adam was very honest and no nonsense. I enjoyed the...
Adam was very honest and no nonsense. I enjoyed the experience. He was informative in comparing vehicles. No pressure. A very personable guy. I would recommend him. Ask for Adam.
Jan 10, 2020
Helpful people at the dealership
I traveled out of state in order to purchase a car at this dealership. I was able to get a great deal and helpful employees who work there. Thanks a lot for your assistance!
Jan 06, 2020
Great dealership, great experience
This is the third vehicle we've purchased from this same dealership in the last 5 years and our second time working with Adam. I can honestly say all have been exceptional experiences and I would strongly recommend this dealership and enjoy working with everyone on their staff!
Jan 05, 2020
Adam Murczek was very helpful during our recent visit....
Adam Murczek was very helpful during our recent visit. His direct approach and ability to answer all our questions made car selection and purchase easy.
Jan 04, 2020
Very honest and informative! We Will be ready very...
Very honest and informative! We Will be ready very shortly to make a decision. We will return to Adam when we are ready! No complaints 😊
Dec 29, 2019
Adam took great care of us. He explained the differences of the model we we're looking to buy and left with a car perfect for us. I would highly recommend INFINITI of Naperville!!
Dec 15, 2019
No stress buying experience
I have been to more then a few dealerships in my life and I have to say for the first time: IT TRUELY WAS STRESS FREE CAR BUYING PROCESS; no hassle, no games, straight forward and short negotiation. Adam has an actual knowledge about cars he sells, very professional gentleman. Thank you.
Dec 07, 2019
Adam made my first car purchase simple and fun! He made...
Adam made my first car purchase simple and fun! He made the entire process quick and stress-free. I would certainly buy again from this dealership
Dec 01, 2019
Adam was very straightforward and answered all of our...
Adam was very straightforward and answered all of our questions. We were very happy with our experience at INFINITI with Adam and everyone else at the dealership.
Nov 20, 2019
Great experience at the dealership. Sale person Adam...
Great experience at the dealership. Sale person Adam Murczek was extremely knowledgeable and made buying the car experience smooth and pleasant. Great service. Will recommend and definitely be back for any other car buying needs.
Nov 08, 2019
Adam is a superior and honest sales person!! We were...
Adam is a superior and honest sales person!! We were pleased with his customer service and knowledge of the brand! Best all around would highly recommend!!!
Nov 07, 2019
Pain-free car buying!
Adam Murczek the salesman at INFINITI of Lisle took (Oct-2019) me and my 13-year-old son on a used Qx60 test drive when we went to the dealership to buy a car. - he explained everything about the car like an expert from INFINITI - he was nice and friendly but did not sweet-talk anything to force us to buy - he didn't repeatedly ask us "do you want to buy it?", "do you like the car?" We came back the next day morning and purchased it from him. He had made the purchase process very comfortable. Matt from finance made the financing process smooth as well. I wouldn't hesitate to more cars from Adam and this dealership.
Nov 06, 2019
In my first visit to Infinity of Naperville. The facility is modern and pleasing. I was met by Adam Murczek, salesman. Adam is far from the stereotypical high pressure car salesman I have become conditioned to expect. Adam is very knowledgeable, both about the features of the vehicle and about the financial aspects of car buying. During the test drive Adam took time to show me features of the vehicle that I probably would not have found by myself. I am very appreciative of the time Adam spent with me. He is an honorable man.
Nov 05, 2019
Adam and Joe are very nice and easy to work with. My car...
Adam and Joe are very nice and easy to work with. My car buying experience was hassle free and I'm glad to have chosen INFINITI of naperville
Oct 19, 2019
Nice and easy
Went to a few dealerships before decided to go to Infinity of Naperville.Adam was my salesman.Walked me thru the process in under 2 hours.My wife was driving away in a new car in less than 2 hours from the moment we went inside.Straight forward,professional,no usual dealers tactics.Negotiated the price in 15 minutes.Good experience.
Oct 01, 2019
We have had the pleasure to work with Adam Murczek during our 2016 and our current lease agreement. He's very knowledgeable about the INFINITI products. He also provided us with exceptional assurance he would work on our behalf to receive the best deal available. He supplied us with all information we asked regarding vehicle details and finance information. Overall we feel Adam worked on our behalf in both lease arrangements.
Sep 24, 2019
Let me start by saying I absolutely hate going to buy a car. But the experience I had at this dealership with Adam made my experience great! Adam is honest, straight forward n very knowledgable. He knows his stuff and doesn't make you feel pressured. Thank you Adam for a great experience. I will definitely recommend this dealership n you. Thank you, Gigi R
Sep 21, 2019
Easy and Fully Transparent
Adam Murczek was honest and transparent. The car buying experience was truly what I would want in a car buying experience. There was no haggling. The price was great and fair. I highly recommend Adam and Naperville Infinity.
Sep 19, 2019
Straight forward, easy, and honest
Came in to take a look at a car for an upcoming baby. Selling my first baby(My Mustang) for a more family friendly car. Adam greeted me at the door asked what I wanted and we jumped right into making it happen. Everyone at this dealership was honest with me and did their best to make this deal happen. Bought the car from them and I am happy about my experience. Thanks Adam for making this experience as pleasent as possible.
Sep 16, 2019
After getting the runaround from several other dealerships, I reached out to Naperville INFINITI. Adam took the time to listen and quote me a fair price on a QX60. He didn’t give me a runaround and we agreed on a time to come in and fill out the paperwork. When we arrived the next morning, the majority of the work was already done and we quickly were driving away in outer new car. This dealership was not close, but the amazing customer service would make us come back to this dealership.
Sep 09, 2019
Quick and easy buying experience
Adam was well informed about the car I asked about. He allowed me to test all aspects of the car while on our test drive. The whole process was very quick and easy and I was able to walk in, test drive, purchase my car, and drive off within 2 hours.
Sep 07, 2019
INFINITI of Naperville has awesome costumer service!
We were very happy with the trade in value and no hassles during the process of buying our new vehicle! Adam, James and Joe were very professional and helpful during the whole process. My husband and I recommend going to this dealership if you’re in the market for buying a car!
Sep 03, 2019
Service was informative and fast. Was able to test drive a car and setup a deal all in the same visit. Adam was very helpful.
Aug 13, 2019
My Salesperson Adam Murczek was very knowledgeable about the vehicle and made the whole buying process very easy. Sean the Finance manager was very through and moved the paper work through very quickly. I am a repeat customer and will definitely be back.
Aug 05, 2019
Outstanding Purchase Experience!
I bought a car yesterday from INFINITI of Naperville. It really was an enjoyable experience and Adam Murczek made the buying experience straightforward and painless. I will definitely be back here to buy my next car. Thanks, Ned Jovanovich
Jul 25, 2019
Ok buying experience
Overall the buying experience was fine and Adam was straightforward but had an issue with INFINITI Road Side Assistance and the Naperville service department within days of the purchase.
Jun 30, 2019
First class experience and most knowledgeable staff
My wife and I were in the market for an AWD sedan and had never driven an INFINITI vehicle or any other luxury sedans. Adam Murczek showed us a Q50 and “wowed” us with our test drive. His knowledge and confidence of the vehicle was the best we have ever experienced. All other vehicles, sale people and dealerships came nowhere close to our experience with Adam. After seeing all our options we were happy to return to Naperville INFINITI and purchase our car from Adam.
Jun 29, 2019
Adam was the best and most helpful car salesman I have ever encountered! He explained every option and the test drive was actually fun and informative. He has a great sense of humor too!
Jun 20, 2019
Purchase of a new vehicle.
Stopped at INFINITI dealer to check out a Toyota walked out with a QX60. My salesman Adam was great, to the point, did not sugar coat anything, was relaxed and very informative throughout the whole test drive. Definitely recommend him.
Jun 19, 2019
Ubered to the dealer and drove myself home.
Great service. Adam was a nice guy no attitude. And Sean for working with me financially to get into a car. Highly recommend them at the moment.
Jun 14, 2019
Adam was WONDERFUL
Adam removed every negative experience associated with purchasing a vehicle. He was friendly, knowledgeable, informative and an overall nice guy with our best interest in mind. He was simply not just trying to “make a sale”.... we’ll be back for any car buying needs Zinita & Alan
Jun 09, 2019
The dealership is nice and clean. The sales consultant Mr. Adam Murczek is very straightforward , has a thorough knowledge of the car and assertive with his approach.
Jun 08, 2019
Thorough Intro to a Great Car
We met with Adam Mureczek at the INFINITI dealer and were thoroughly impressed. I truly appreciated that he took the time to test drive with us and encourage us to truly try out all of the features of the car. I came in not knowing much beyond the INFINITI Q50 looked good, but I left wanting to drive one everyday!
Jun 06, 2019
Honest and Straightforward
Adam was a pleasure to work with. Although we did not come to the dealership to purchase anything and was only using our time to collect information for our decision making, he was direct and asked the right questions to help us. In the so-called cutthroat world of car sales, it was nice to see a representative who had a holistic view of the customer and situation.
May 30, 2019
My experience overall was fantastic! I had the lovely pleasure of working with Adam! Adam’s honesty and help was a breath of fresh air. I went in looking for a vehicle for my fiancé and walked out with a vehicle for myself! Adam made sure that I was fully aware of my choices and my ability to take my time in deciding. I walked out and was so scared that the car I wanted would be sold. Adam made sure that I was able to hold my car and buy it the next day. I can’t say enough either because Adam’s day off was the day I returned to purchase my car, without hesitation he came in and helped me out. I loved my experience and overall time at the dealership!
May 09, 2019
My salesman, Adam Murczek, was knowledgeable and efficient. He directed me to vehicles which were the best fit for our family. In less than 2 hours, we left with a new car and negotiated a trade. I left feeling like an appreciated customer, who had been treated more than fairly. And Jame Ugone, the delivery specialist, patiently explained and demonstrated EVERY feature of the car. He saved us hours!
May 03, 2019
Great car buying experience.
Adam was very helpful today. He guided us through a great car buying experience. The dealership is very modern and 22 century. Everything was handled very professionally.
Mar 25, 2019
Great Buying Experience
Purchased a certified INFINITI Q50, Adam Murczek was our sales representative. We were new to INFINITI brand and Adam took the time to ensure we truly understood the benefits of the brand, model and options. In the end there were no games, straight forward and honest, couldn't ask for anything more. Greg & Ken
Mar 25, 2019
I ddnt normally leave reviews but anyone that reads this needs to know that Adam Mruczek at Infinit of Naperville is spectacular. He truly is on the customers side. My wife and I just purchased a new QX50 from him. He listened to our concerns and took the time to evaluate our situation.. He was extremely patient and helpful as we were jumping from one vehicle to the next not being 100 percent sure as to the vehicle we wanted. Once we made a decision his first presentation to us was consistent with what we discussed. I have never bought a vehicle where I didn’t have to go back and forth numerous times or walk out just to get into the area of what I was willing to spend. Adam is straight forward, honest and truly a sales professional. I definitely would recommend him to anyone. INFINITI of Naperville is lucky to have him. Thank you Adam for making this a pleasurable experience.
Mar 15, 2019
Purchase of a Ford Mustang
The service was great and very friendly. Adam Murczek helped me find and go over the specifics of this vehicle. The store manager and Adam allowed me to take the used vehicle to my mechanic to have peace of mind and like they said everything was great on the vehicle! Adam was able to work out a deal with me that worked with my budget and schedule and put me in my dream car! Adam and this dealership were very professional and helpful in getting my new car. If you want a friendly and professional dealer Adam is the one to go to!
Mar 13, 2019
Adam was a pleasure to work with. He listened to my needs both in a car as well as timing of the delivery. Direct, efficient and to the point. Sean did his job efficiently and professionally. My sincerely compliments. Tom Smith Q50
Dec 31, 2018
Great Car Buying Experience
We recently purchase a certified Pre-Owned Infinity from Adam and we had a great experience. I had a specific set of specifications for the car I wanted as far as year and miles that my husband said I would never find. Infinity of Naperville had several on the lot within my specifications! Adam provided a great test drive experience and was never pushy or put pressure on us. The only disappointment was the "training" we were supposed to receive regarding the features of the vehicle. The person who provided the training was not very knowledgeable or at least not good at demonstrating the features. I have had to learn about the features on you tube. I would give Adam and the car itself 5 stars!
Dec 27, 2018
Adam: personalized and timely service
Adam gave us the information we needed to make a purchases decision, and made himself available to answer questions even during the holidays! The process was simple, informative and painless! Thanks, Adam, for a streamlined process and for an enjoyable car purchase experience.
Dec 18, 2018
Adam has been very open and frank from the beginning of the conversation. He explained me all the quirks and tricks of the car during the process. When I found a competitive offer, he was able to come pretty close and I signed it because of the proximity and the way he took care of the customers. I recommend Adam anytime
Dec 14, 2018
I found in the website a car the way I was looking and very low miles at the Infinity of Naperville. Next day I drove by without making an appointment to just check the car out and show my wife. (her Christmas gift) There is when we met Adam Murczek in the sells floor. Adam helped us with lot's of information in regards to the car and Infinity brand. I highly recommend this dealership and Adam.
Nov 29, 2018
Great experience purchasing a car
Bought a car from Adam Murczek. He was very professional and helpful throughout the process. He did not play any games and was very respectful of our time. Highly recommend.
Nov 28, 2018
Great Experience/Used Car Purchase
This was our second time buying a used car from Infinity of Naperville with Adam Murczek. Great experience again! I'm sure we'll be back in the future.
Nov 26, 2018
Straight and Honest Dealership
I did my internet research and found that Infinity of Naperville was the most responsive and had the best inventory and pricing by far. At the dealership there were no surprises. Adam presented their best offer and it was thousands better than another dealership for a 2019 QX60. Adam, Mark and Matt were all consummate professionals and made this my easiest car purchase ever. I would recommend this dealership to anyone!
Nov 24, 2018
Review of dealership
Overall positive experience, dealer seems honest. I traded my 2012 Qx56 to 2018 Qx80. The sale went very smoothly and no gemicks. I was told set price over the phone and same price I purchased the vehicle. My previous experience was with motor works of BARRINGTON. Needless to say I would never go back to motorworks for any service or any new purchase even though they are only 10 minutes from my home.
Nov 06, 2018
Very easy and stress free
Our experience buying through INFINITI of Naperville was great. Adam was attentive, listened to us in regards to what we were looking for and worked with us to make sure we felt comfortable all the way through. This was our third purchase from INFINITI of Naperville and we are always pleased with the entire process!
Oct 26, 2018
Our first visit was super easy and Adam was honest and to the point. He gave us the option to get the whole sales pitch or just ask questions and he can answer to the best of his knowledge. We test drove two vehicles and never once felt pressure to buy. We are looking forward to working with Adam in the future .
Oct 15, 2018
salesman and staff very accommodating from the trade in process to the financing manager. would definitely buy another vehicle from them or recommend a friend.
Oct 05, 2018
I recently bought a car from INFINITI of Naperville after a way above expectations experience at the store. The sales team are very informative and up front. Adam Murczek knows his stuff, is patient and very helpful. I finalized the price with Dale Morrone which was a little stressful but we got it done to end up with a win-win deal. I would certainly go back to these guys next time I’m in the market for a luxury SUV/crossover vehicle. Great job guys.
Sep 29, 2018
Awesome experience Very knowledgeable of the vehicle and its capability very courteous and respectful of everything me and my wife needed I would definitely recommend Adam as a sales person and we will be returning
Sep 25, 2018
I visited the dealer for purchasing a new car, I have own my INFINITI g37x for the past 10 years and it never let me down and it’s time for me to get a crossover . The sales associate Adam Murczek was very professional and explained thoroughly on the QX50 I am planning on buying and I absolutely love the car. I am very satisfied with Adam’s professionalism and willingness to help, highly recommend not only to my family and friends, but everyone!
Sep 23, 2018
Adam Murczek the best
Most honest and straightforward car salesman I have ever met. He knows his cars and doesnt play games with the negotiation. It was a pleasure working with Adam.
Sep 14, 2018
Adam Murczek was fantastic. I appreciated his straightforward manner. No games. Worked with us to get us the right deal. And we love our new car! Great experience!! Matt in Finance was great as well. He made the process easy and painless!
Sep 10, 2018
The Best Experience By Far
Adam was amazing, he is very knowledgeable about the vehicles. The test drive was the best experience, he was very detailed and explained everything in a way that anyone can understand it. He did not pressure me, and was very patient and answered all of the questions that I had. The guidance from the time I walked in the door to leaving was beyond amazing.
Sep 10, 2018
Honest and Upfront
Our sales person, Adam, was very professional. He didn't pressure us and patiently answered all of our questions. I would highly recommend INFINITI of Naperville.
Sep 04, 2018
After visiting many dealers trying to choose a car, I was thrilled to deal with Adam and his no non-sense and straight forward approach to selling. He was very knowledgeable of the car we were interested in and extremely helpful on pricing and trade in amount on my car. He gave us the best price for the car we were interested in and he took the time to review all details even though it was nearing closing time. I wish all car salesman were as easy to deal with as Adam.
Sep 01, 2018
Quick and Professional Service
Adam Murczek went above and beyond to find me a car to lease. I called late one day and was in the dealership signing the documents the next day. I was able to review the equipment on the vehicle on the website. I returned my leased car that was over, no issues.The best car leasing experience I've had. Thank you. Mark Felson reviewed all of the operations of the vehicle and setup my cell phone. Signing the paperwork and all documents is quick and easy.
Aug 19, 2018
Very happy with service!
Buying experience was a pleasure. Thank you Adam for helping me to find the right vehicle. They even gave me a huge bow to put on the car to impress my wife cause the car was a gift for her!
Aug 17, 2018
Very professional team from the beginning to end. They were not pushy; very straight forward. Explained procedures and fees. I will definitely keep them in mind for a second purchase.
Aug 16, 2018
Personalized attention to me, the customer & knowledgeable
Adam is an excellent communicator and was very thorough with his knowledge of the model 2018 QX60. When we took it out for a test drive, he pointed out all the features and made me feel at ease when I drove the car explaining how easy it was to navigate the vehicle. His customer service is outstanding, and the entire sales team from the sales manager to the finance manager are very professional. I know how important referrals are as I sell real estate full time and I would recommend Adam to my friends, family and my clients mas his attention to detail is superb.
Aug 13, 2018
Adam was wonderful to work with! He helped us find the perfect car for our family. Our experience was quick, easy, and honest. We drove off the lot smiling!
Aug 11, 2018
As my brother says I change cars like most people change shoes... I have dealt with a LOT of dealerships and salespersons. I can honestly say beyond all doubt these folks are the most professional and honest I have dealt with. There were no high pressure tactics, we all knew what we wanted and it was done, they gave me a great deal on my new purchase and I received more than I expected for my trade in. I am just sorry I don't live nearby, so I can bring my car in for service to them every time. Thank You , Adam, Mark, Sean, Linda, Christian, Take Care.
Aug 08, 2018
Easy and straight forward
Naperville INFINITI was our first stop and might as well have been our last. Adam and the entire team there (Linda, Cristian, Mark, Sean) were all great to work with. Adam was upfront about everything from features to financing pros and cons of different models, and we never felt any pressure to make a decision or buy the car right then and there. I’ll recommend him to anyone that will listen. They were transparent through the process and I can’t emphasis enough how much we enjoyed working with Adam.
Jul 25, 2018
2nd purchase in 30 days
Best service I’ve had in a long time. Both purchases were hassle free, pleasurable and Adam & Sean were so kind and helpful. Mike is amazing and Justin taught me everything I needed to know about the cars!
Jul 18, 2018
Traded in old lease!
Adam made the process very easy and quick! No hassle, to the point. Got out of my old lease into my new lease with no problems at all. Everything was perfectly smooth! Love my QX60!
Jul 17, 2018
Excellent Customer Service
I received such amazing customer service from Adam Murczek. He was very straightforward with me and helped me make an informed decision. Paul Kay also assisted me and was very helpful and knowledgeable. I will definitely recommend them to anyone looking to purchase an INFINITI. They took the stress out of the car buying process.
Jul 09, 2018
FELT HAPPY WHEN I LEFT. RELAXED
I WAS VERY HAPPY WITH JOE PETERS & PAUL KAY. BOTH OF THEM MADE ME FEEL LIKE MY PURCHASE MATTER. JOE FOUND THE RIGHT CAR FOR ME. TWO WEEKS LATER STILL HAPPY ABOUT MY CAR. THANK YOU BOTH FOR A GREAT EXPERIENCE CHRIS CLEMENS
Jul 05, 2018
Best Test Drive
A few weeks ago I visited INFINITI of Naperville to test drive a Q60 sport. I had been to other dealerships that day and test drove many other luxury sport coupes. My test drive with Adam Murczek was hands down the best test drive of the day! Instead of just taking the car around the block (like most other test drive experiences) he had a very methodical and purposeful approach to the test drive. While being quite fun, I also learned exactly what the Q60 was capable of! I would highly recommend Adam to anyone looking to see what INFINITI has to offer.
Jul 02, 2018
Adam was knowledgeable about the product and not pushy or overbearing a good buying experience.Mark was patient in explaining the cars operation.Paul was friendly and efficient in doing the paperwork in a quick amount of time.
Jun 22, 2018
Great service, knowledge of product, and attentive to our needs. Not over aggressive nor too passive. We appreciated his patience and willingness to spend extra time with the details
Jun 11, 2018
Adam is One Seasoned And extremely polite Salesman.
Great buying experience , Professional staff, One of the best all-together looking dealerships I have visited lately . Adam Murczek was great in meeting all my needs and requests, all-dough he is a tough negotiator he was correct at all times and handled everything politely and with respect to the client , me in this case. SO that being said most definitely can and will recommend this dealership in the future, and I also have Adams business card on top of all my Car Salesman business cards pile. Not to forget Paul A. Key , not every day you meet elegant and well-groomed men like him, it is a pleasure to talk to him and have all the financing and warranty questions answered in the most explanatory manner possible - great specialist in his field. So to resume: One great experience after another at INFINITI of Naperville.
Jun 10, 2018
Great experience and was a quick no pressure deal
We went to the dealership to look and before you know it we leased a QX60. Our salesman Adam Murczek was very knowledgeable and friendly. It was a great experience to finally have a dealership that was professional and easy to work with. We especially liked working with Mark Felson as he took great pride in showing us all of the cars functions and details. Sean Pelkey also made the financing of leasing a new vehicle a lot of fun as well as he explained everything thoroughly. Working with all 3 of them made leasing our new INFINITI a great experience.
Jun 06, 2018
Very Knowledgeable & Friendly Staff
Adam Murczek was friendly and very knowledgeable. He took us on a test drive and gave clear, detailed and very helpful information about the car we were looking at. Great customer service - thanks!