Contact a Top Rated Specialist
Adam Murczek
Sales Consultant
Mark Roncone
Sales Professional
Kaitlyn Kessler
Sales Consultant
Adam Murczek
Sales Consultant
Apr 10, 2021
It was a pleasure meeting with Adam today. Adam was very...
It was a pleasure meeting with Adam today. Adam was very knowledgeable, professional, honest, and straightforward. I enjoyed our conversation and his wisdom. I will definitely refer business to Adam. George S.
Apr 05, 2021
It was a pleasure doing business with Adam recently. I...
It was a pleasure doing business with Adam recently. I arrived at the dealership shortly before closing hours and never felt rushed. Excellent service and communication. Highly recommend!
Apr 05, 2021
Adam was very straight forward and very easy to do...
Adam was very straight forward and very easy to do business with. No hidden numbers or fees which is hard to find when buying from a dealership. I would definitely recommend others to purchase from INFINITI of Naperville!
Mar 29, 2021
My recent visit to the INFINITI dealership of Naperville...
My recent visit to the INFINITI dealership of Naperville was very helpful. The sales professionals (Adam Murczek) went above & beyond to answer all of my questions on two different SUV models. The staff was so responsive that they extended their business hours past closing to accommodate our needs and service.
Mar 28, 2021
Adam was straightforward, honest, knowledgeable, and a...
Adam was straightforward, honest, knowledgeable, and a pleasure to work with. I had the most interesting test drive with him - one of a kind - check him out and you won't be disappointed. Thanks for all of your expertise!
Mark Roncone
Sales Professional
Apr 08, 2021
Good experience trading my vehicle and acquiring a low...
Good experience trading my vehicle and acquiring a low mileage used vehicle. Professional work by both the sales and finance departments. Would recommend this dealership.
Apr 02, 2021
Kind and courteous service with no pressure. We enjoyed...
Kind and courteous service with no pressure. We enjoyed the process and decided to bring home a new car when we originally planned to buy a used vehicle.
Mar 14, 2021
I had the most pleasant experience buying my new QX60 at...
I had the most pleasant experience buying my new QX60 at INFINITY of Naperville! Mark Roncone patiently assisted me with all of my questions and revealing pertinent information regarding my vehicle. They offered me a great deal on the car that I wanted to purchase, one that I certainly could not and did not pass up! Thank you Mark and INFINITY of Naperville! I certainly will be returning in the future!
Mar 05, 2021
I would have liked to have given 5 stars, but I feel like...
I would have liked to have given 5 stars, but I feel like I had to ask for things that should have been already provided car manual and Guidebook, 2nd key to the vehicle and, or a little gift unused keychain or a ink pin. I received none of these things. Maybe because I did not purchase a new truck just a 2020.
Feb 23, 2021
Not having an INFINITI dealership near by (2.5 hours...
Not having an INFINITI dealership near by (2.5 hours away). Shopping for a new Certified 2020 QX80 was done on line to find the right vehicle....that process was made quick, simple and easy by contacting INFINITI of Naperville. Garrett, Mark and Joseph made the purchase simple from start to finish! Thank you... Bart Rogers
Kaitlyn Kessler
Sales Consultant
Apr 09, 2021
I could not have asked for a better experience. I was...
I could not have asked for a better experience. I was quickly able to test drive the vehicles I was interested in. The pricing was laid out clearly. The staff was very welcoming and personable. And, the financing process was done as efficiently as I've ever seen. Thanks for a pleasant experience!
Apr 02, 2021
Kaitlyn Kessler and Joe Limjuco were very helpful in...
Kaitlyn Kessler and Joe Limjuco were very helpful in making my third car INFINITI car purchase. They made the experience pleasant, they listened and were not pressuring to make a sale. After a few visits with other INFINITI dealers, they made sure that my experience was smooth and easy. They accomplished both. Joe
Apr 01, 2021
Working with kaitlyn was amazing! She made the process...
Working with kaitlyn was amazing! She made the process simple and easy. It was a pleasure working with her. Thank you again for all your hard work!
Mar 24, 2021
This was my first time visiting this dealership and...
This was my first time visiting this dealership and second time buying an INFINITI. I was very pleased with the team of associates: Kaitlyn Kessler, Garrett Soderlund and Joe Limjuco in Sales, who assisted in my purchase of my vehicle and Antwan Hicks in Service who assisted with servicing my car. Great customer service, friendly environment and very helpful! I LOVE my INFINITI!! I look forward to working with them again in the future.
Mar 23, 2021
Working with Kaitlyn was awesome, she made buying from...
Working with Kaitlyn was awesome, she made buying from out of state very easy and enjoyable. I look forward to working with her again in the future.
Daniel DuBois
Sales Professional
Mar 30, 2021
They went above and beyond to make sure the pre-owned car...
They went above and beyond to make sure the pre-owned car I bought was in the best shape it could be, and to find the best deal.
Mar 29, 2021
Dan was extremely helpful and knowledgeable of the cars....
Dan was extremely helpful and knowledgeable of the cars. It was a pleasure working with him in deciding what car to purchase for my needs.
Mar 05, 2021
I dealt with Dale and Dan. Both were excellent. Low...
I dealt with Dale and Dan. Both were excellent. Low pressure and committed to the customer experience and long term INFINITI relationship with me. They ensured that I was completely satisfied with the vehicle I chose. Dan took me on several test drives and explored several color combinations. We looked at lease vs buy and discussed the future with INFINITI and what the process would be when I am done with the lease. He walked me through the user portal on the iPad and Dale was sure to check in with me through the process. I definitely did not feel like just another sale.
Mar 02, 2021
Very professional and well versed . Worked with me to...
Very professional and well versed . Worked with me to find the right car , over a period of time. He does a great job and make the experience as painless as possible
Jan 23, 2021
The entire process was painless and not stressful at all....
The entire process was painless and not stressful at all. Dan and Garrett answered every question I had and I never felt pressured. I was given ample time and space to make my decision.
Brad Broughton
Sales Professional
Mar 19, 2021
I found the car I wanted online and Christian, the...
I found the car I wanted online and Christian, the internet sales manager reached out to me with details. The Q60 I wanted in that exact interior and exterior color was very rare. (only 5 for sale nationwide on all the major site i.e cargurus, cars.com, etc.) I was able to put it on hold with a deposit since I couldn't make it for a few days. Brad Broughton contacted me to set up an appointment day/time. Financing was done ahead of time by them and when I arrived there it was such a smooth process. Brad was amazing, and very down to earth. Ursula at the front door was extremely pleasant (and made sure I wasn't taken out by the wind and the door) and I believe it was Garrett in finance who did my paperwork. We had an awesome conversation and it was fun reminiscing about past cars we've owned. The facility itself is top notch, clean and very upscale. This is how a car dealership should be run, and I will recommend any of my clients, friends and family to see Brad and team at INFINITI of Naperville. Kudos to you all. I love my 'New to me' Q60. Thanks again!
Mar 04, 2021
Great experience, great salesman and friendly and helpful...
Great experience, great salesman and friendly and helpful staff. Overall experience was a delight and if i need to make another car purchase i will definitely be coming back.
Mar 03, 2021
Very, very impressed on how they conduct business. They...
Very, very impressed on how they conduct business. They were straightforward and helped with questions. Very Friendly. I have already recommended them to my friends and family. It was a wonderful experience.
Feb 21, 2021
Brad made me feel very comfortable and was very helpful...
Brad made me feel very comfortable and was very helpful to get me exactly what I wanted. Brad wanted to make sure I was a satisfied customer.
Dec 11, 2020
Awesome experience, great approach, honest and helpful....
Awesome experience, great approach, honest and helpful. Glad to work with someone who loves what they do. Adam really knows the features of the cars as well.
Joseph F.L. Wood
Sales Professional
Mar 10, 2021
Joseph Wood was Very Professional and and Easy to Work...
Joseph Wood was Very Professional and and Easy to Work with. He even took the time and reached out the next day with a follow up text. Thanks, David
Feb 20, 2021
Joey made me feel comfortable and went out of his way to...
Joey made me feel comfortable and went out of his way to get me exactly what I wanted. True professional, and very knowledgeable. I was delighted.
Feb 20, 2021
Joey Wood sold us our SUV. He is courteous and cares...
Joey Wood sold us our SUV. He is courteous and cares about his customers. He follows through on his promises. He knows about the cars he sells. We were very satisfied with our deal and the customer service!!! See Joey at Naperville INFINITI! A great deal may come your way!!!!
Feb 20, 2021
Joey was very kind and helpful. He was very knowledgeable...
Joey was very kind and helpful. He was very knowledgeable about the vehicle. He wanted to make sure that I was satisfied as a customer.
Feb 20, 2021
Joseph F.L.Wood was my sales rep and he was amazing. Very...
Joseph F.L.Wood was my sales rep and he was amazing. Very patience and had a lot of insight. He took his time to explain every question I had and made this purchase as easy as possible.
Randy Chin
Sales Consultant
Apr 09, 2021
I could not have asked for a better experience. I was...
I could not have asked for a better experience. I was quickly able to test drive the vehicles I was interested in. The pricing was laid out clearly. The staff was very welcoming and personable. And, the financing process was done as efficiently as I've ever seen. Thanks for a pleasant experience!
Mar 30, 2021
Excellent service from both Randy and Joe. Very...
Excellent service from both Randy and Joe. Very personable, patient and responsive. We purchased a new QX80 and are very happy with the attention and help we received. We would highly recommend.
Mar 30, 2021
I would absolutely recommend Randy and INFINITI of...
I would absolutely recommend Randy and INFINITI of Naperville for your next vehicle. The process was smooth, we never felt like we were not getting the best deal, and there was no sense of obligation. we got a great deal on our trade and they worked with the numbers we were hoping to see. We will definitely be back!
Mar 30, 2021
My best first car buying experience. Came in to look at a...
My best first car buying experience. Came in to look at a 2020 Q60 Red Sport 400, and Randy was extremely pleasant and easy to work with. After having a horrible experience at the Dodge dealer, down the road, Randy made me feel super comfortable throughout the process. Took me on a test drive, no questions asked, and was super transparent on the pricing and how to get the best APR rate. On delivery day, he was super helpful in getting me setup with the car and made sure I had everything I needed to enjoy the car. Joseph was also a pleasure to work with. Explained all of the financing terms in a non confusing way, and answered all my questions. Being a first time car buyer, he did not pressure me at all to buy any packages rather he explained them in a way for me to make an educated decision. I highly recommend this dealership, especially Randy and Joseph, for your car buying needs. Looking forward to my next purchase with these guys.
Mar 11, 2021
I purchased a 2021 INFINITI Q50 and Randy Chin was...
I purchased a 2021 INFINITI Q50 and Randy Chin was exceptional he worked with me and help me out and gave me a great deal I love this dealership no hassle no tricks no trying to get over on you. I did not understand how they did trade ins but after I talked it over with a friend I knew they were not trying to get over on me
Christian Lynch
Internet Sales Manager
Apr 09, 2021
I could not have asked for a better experience. I was...
I could not have asked for a better experience. I was quickly able to test drive the vehicles I was interested in. The pricing was laid out clearly. The staff was very welcoming and personable. And, the financing process was done as efficiently as I've ever seen. Thanks for a pleasant experience!
Mar 19, 2021
I found the car I wanted online and Christian, the...
I found the car I wanted online and Christian, the internet sales manager reached out to me with details. The Q60 I wanted in that exact interior and exterior color was very rare. (only 5 for sale nationwide on all the major site i.e cargurus, cars.com, etc.) I was able to put it on hold with a deposit since I couldn't make it for a few days. Brad Broughton contacted me to set up an appointment day/time. Financing was done ahead of time by them and when I arrived there it was such a smooth process. Brad was amazing, and very down to earth. Ursula at the front door was extremely pleasant (and made sure I wasn't taken out by the wind and the door) and I believe it was Garrett in finance who did my paperwork. We had an awesome conversation and it was fun reminiscing about past cars we've owned. The facility itself is top notch, clean and very upscale. This is how a car dealership should be run, and I will recommend any of my clients, friends and family to see Brad and team at INFINITI of Naperville. Kudos to you all. I love my 'New to me' Q60. Thanks again!
Mar 13, 2021
Adam Murczek was great to work with. He was very thorough...
Adam Murczek was great to work with. He was very thorough describing the details of the vehicle. He seemed honest and made me feel trusting,and at ease. Jared was great as well. Didn’t see his name to rate. He was very fair and worked out all of my concerns.
Mar 05, 2021
I would have liked to have given 5 stars, but I feel like...
I would have liked to have given 5 stars, but I feel like I had to ask for things that should have been already provided car manual and Guidebook, 2nd key to the vehicle and, or a little gift unused keychain or a ink pin. I received none of these things. Maybe because I did not purchase a new truck just a 2020.
Feb 23, 2021
The staff at this location was very helpful and...
The staff at this location was very helpful and knowledgeable. They were able to assist us in purchasing our very first INFINITI with peace of mind knowing that everything was taken care of and the vehicle we were receiving was in peak condition. Kaitlyn Kessler and Joseph Limjuco were fast and courteous throughout the entire process of purchasing our 2020 QX80, from getting our financing together, to making sure that our buying experience was a special one. I would absolutely recommend this dealer to anyone else looking to purchase a vehicle. Thank you for everything... Oliver DiBlasi
Mariama Kollie
Internet Sales Rep
Apr 09, 2021
I could not have asked for a better experience. I was...
I could not have asked for a better experience. I was quickly able to test drive the vehicles I was interested in. The pricing was laid out clearly. The staff was very welcoming and personable. And, the financing process was done as efficiently as I've ever seen. Thanks for a pleasant experience!
Mar 11, 2021
I purchased a 2021 INFINITI Q50 and Randy Chin was...
I purchased a 2021 INFINITI Q50 and Randy Chin was exceptional he worked with me and help me out and gave me a great deal I love this dealership no hassle no tricks no trying to get over on you. I did not understand how they did trade ins but after I talked it over with a friend I knew they were not trying to get over on me
Mar 05, 2021
I would have liked to have given 5 stars, but I feel like...
I would have liked to have given 5 stars, but I feel like I had to ask for things that should have been already provided car manual and Guidebook, 2nd key to the vehicle and, or a little gift unused keychain or a ink pin. I received none of these things. Maybe because I did not purchase a new truck just a 2020.
Mar 03, 2021
Very, very impressed on how they conduct business. They...
Very, very impressed on how they conduct business. They were straightforward and helped with questions. Very Friendly. I have already recommended them to my friends and family. It was a wonderful experience.
Dec 05, 2020
Nice friendly knowledgeable people willing to educate you...
Nice friendly knowledgeable people willing to educate you and help you make a good buying decision. Dale greeted and updated me on the new models while Adam got the keys for the test drive so there was no wasted time.
