Great with pricing and demo Discussed several options Happy with the new car and with the finance plan offered Will refer friends Great job to the team!
I usually hate purchasing cars at dealerships, almost like something bad is happening or that I'm getting taken advantage of by the Salesman. My wife and I purchased a used vehicle and had a very good experience with our non-pushy salesman, Daniel DuBois! He was great at providing information and helping us understand what we were buying. That coupled with the exceedingly fast document signing process had us out of there so much faster than anticipated. We highly recommend this salesman and dealership! Michael and Christine McCammon
From arrival until after the final deal - we received great service, information and courtesy. Looking for a certified pre-owned to replace my 2008 Ex35. Dan listened, showed me cars I asked for and then showed me the car I really liked. He was knowledgeable and that impressed by husband. Got the best price and protection program. We had been to 4 different dealers 2 before and 2 after our initial visit. Dan was easy going and answered all of my questions between visits. . . Finally, it was still the best deal and the best buy. Thanks !
Great Businuess, Good customer service. Via phone call/ arrival in person The staff here is very nice and willing to help you with you needs.
I went to several luxury dealerships and INFINITI of Naperville was by far the easiest to deal with. I received great value for my trade and the usually lengthy process took a minimal amount of time.
I was replacing my '13 JX35 with a new QX60 in a specific color, Hegane Blue. My dealer didn't have one to see but I searched and found one at INFINITI of Naperville -- a LONG way from my house. I called the dealership and got connected to Dave Dubois. I told Dave that I just wanted to see the color but wouldn't be buying there. After driving to Naperville, my wife and myself were looking through the colors in the QX60 section when Dave came out. He walked through the lot with us patiently pointing out facts about the colors --which were new and which were phased out. We took about 45 minutes out of his day. The level of courtesy and patience he provided is, well, not something I'm used to from car salespeople. I have a lot of family in Chicago's far SW suburbs. When they ask about my new QX60, I will certainly be directing them to Dave.
Dan DuBois assisted in my search for a used QX80. Dan really knows his stuff and his experience shines thru. You get a genuine feeling that Dan is honest and has his customers best interest in mind. We didn’t find the exact car I wanted the first time thru and he made sure to keep in touch and made sure all my questions we answered. Thanks again Dan!
This dealership had a good selection of vehicles at reasonable prices. Mr. Dubois was also very knowledgeable about the vehicles and about the deals available. We felt that we got a great deal and would purchase another vehicle from Mr. Dubois and this dealership.
Didn’t intend to come home with a new car but but everything just fell into place. No pressure from dan Dubois who was amazing in helping us find the right fit. We weren’t pressured into anything, which doesn’t happen often. We received an incredible deal that we couldn’t walk away from. We highly recommend checking out this dealership and talking to Dan.
Dan is very knowledgeable and helpful! He did a great job explaining the QX60 safety features. I just started looking, he didn’t pressure me and was very respectful!
Dan was very accommodating and personable. He went out of his way made sure everything was done and ready when I arrived. Thanks Dan I appreciate your time and effort.
I was shopping for a used INFINITI G37x or q40. Daniel answered all my questions and was very attentive. When I step up to a q50 sport I will definitely call him first.
Fantastic service from all at INFINITI. Aaron and Dan were spot on and attended to all items professionally and honestly. Thank you all, will be back if we need vehicles again - hopefully not too soon !!
The best car buying experience we’ve ever had! Very personable and not your typically pushy salesman! Like most people, we brought our kids to the dealership and he was extremely accommodating and never annoyed by their interference in making the sale.
I had a great experience at the INFINITI Naperville dealership. Daniel assisted me in finding the right vehicle for my family and he was willing to listen to my concerns. I just had a excellent time there and I’m glad I purchased my vehicle from that location
Dan was a great salesman and wanted to put me in the car of my dreams. He did everything to make it happen and was very conscious of my wants and needs in a vehicle. I would highly recommend this dealership and Dan to anyone who is looking for a car.
Daniel helped to make my car buying experience at Naperville Infinity a pleasure. He has a great personality and was very knowledgeable and attentive to all my requests. Buying process was straightforward without any pressure. I would highly recommend Daniel and the entire Team at Naperville Infinity!!!
It was a fast process and dan worked with us to get what we wanted and the price we were comfortable with. A good experience all around.
We have purchased 6 Infiniti’s from this dealership and wouldn’t go anywhere else. We are always treated like VIP’s when we walk in the door. This time we were helped by Dan Dubois. He was wonderful, very professional and knowledgeable about the car we were looking to buy. If you want a salesperson that goes above and beyond do ask for Dan. We definitely will ask for him next year when another of our Infiniti’s lease is up. Thanks, Dan!! We also had the pleasure of working with Matt in Finance. He also made that part of the process painless for us, very nice! Oops! Almost forgot Dale Morrone, another person that feels like a friend you’ve known your whole life!
Bought my first car through Naperville INFINITI everyone there was so helpful and amazing! Never felt pressured nor did I feel obligated to buy.. Everything went smooth! Thanks!!
Recommended for quick and easy purchase with good pricing. Friendly service through out the dealership. Shopped other dealers and this one is a notch above.
Great deal on a great certified pre-used Q50. Dan prioritized my schedule and came in on his day off. Great experience overall! The team is always available for questions that come up.
Low pressure, focus on making experience as straight forward as possible. Friendly staff. Would purchase from this dealership again. Very much appreciated and enjoyed experience.
I met and worked with several members of the sales team. All were VERY helpful, knowledgeable and never pushy. Finance portion of the process didn't exactly mirror the attitude of the rest of the team.
Daniel was fantastic in his overview and description of the car. The entire process was stress free and extremely enjoyable. Daniel helped us at every stage of our decision making process and ensured we got the car we wanted. The buying process was straightforward and so was taking delivery of the car. Everything was to our specifications and Daniel was very service oriented and ensured everything was to our liking.
My experience with Infintii of Naperville (specifically Dan DuBois) was excellent. Very prompt and courteous service with responses and worked hard to asssit me. Would definitely work with the them again.
My husband and I bought a 2019 QX50 from Dan. The process was seamless and the people were overly friendly and not pushy. We will be back for our next INFINITI purchase. Thanks! :)
No pressure sales! Dan went above and beyond to make the process simple! Company has a superb asset in Dan. Way to go Dan! Awesome
Purchased a CPO QX70S last week. Had a great experience from start to finish. Worked with Dan D., Paul K., and Mark F. Dan was dealt a bit of a paperwork curve ball, and he and Paul really advocated for my wife and I to get the deal we were hoping for. Mark made sure we were all set before leaving, and was very helpful. All three even stayed after closing to make sure we were happy. It's the second vehicle we've purchased from them, and we'll definitely be back.
The end to end process was easy and pressure free. Everyone was helpful and answered all my questions. Even after the sale, they remained helpful with questions that came up. Overall a great experience.
I had a great experience starting with the internet sales representative Linda Abdel. She asked and answered all my question prior to me coming into the dealership. From there i met Daniel DuBois who continued the great service by working with me to reach my payment goal. Dale Morrone came in to check on me and to assure me that they will do everything possible to make sure process was moving in the right direction. Next i was sent to Paul Kay in financing where i was explained everything in great detail. lastly i finished up with Mark Felson who went over all the essentials needed to get started using the tech package. I was given a follow up date to go over any questions or concerns i wanted to know about the cars tech package. That's how i ended up with my brand new Q60. thanks, Joseph Davis
Daniel was simply amazing, very helpful and very professional and most importantly he talks in facts. The car condition was great as well! Loved the experience. Thanks Dan!
From the first contact, to arriving at the dealership, financing and insurance to delivery of the vehicle, it was a great experience. I would highly recommend considering INFINITI of Naperville for your next vehicle purchase.
What a nice group of people . Everyone is smiles and handshakes They make you feel like you are at a friends house . While their job is to sell you a car it is more like they are helping you to buy the car you always wanted.
Could not have asked for a better first car-buying experience. The team I worked with was respectful and efficient. They helped me find the car that fit me the best and I was able to drive it off the lot that night. Truly a great job all around.
Dan, Sean and and Mark were all so nice and helpful. It was actually a pleasant experience. I would come back again and have already recommended to friends.
We purchased a QX80 for my wife. It was the quickest and easiest car buying experience we've ever had. Everyone was professional and courteous. It was overall a very enjoyable process. My wife and I highly recommend this dealership!
Dan was great. He was very knowledgeable and very accommodating. He knew the vehicles very well and he negotiated professionally and pleasantly. His entire team was great.
We went for a second visit with new thoughts on what model of certified pre-owned car to buy. Arriving before the posted hours, we were immediately greeted by Adam in the parking lot. He went right to our interests, always answering that he would do whatever we needed to get us the right vehicle. After expertly explaining the car's features, we were ready to finalize the sale, and Adam coordinated the closing with his teammates each doing their parts very professionally. Near the end of the process we noticed a cosmetic defect in the rear seat leather. We were amazed that Adam was able to take care of the seat's replacement on the spot, without even needing us to schedule a maintenance visit!
From start to finish the car buyer process at INFINITI of Naperville was excellent. Dan DuBois was the best sales person...he helped find the perfect vehicle for us, was helpful, knowledgable and most importantly genuine! Delivery specialist Mark Felson did a nice job explaining all the extras available and walked me through all the features of the new vehicle. Nice Job INFINITI of Naperville!
I had the best experience buying my first car at the INFINITI of Naperville! Everyone was so friendly when entering! The following employees worked with us; Paul, Dan, Adam, and Mark. They were all GREAT!
I couldn't have been happier with our experience! My husband and I had so many questions and Dan never once made us feel rushed or pressured. We had him running all over the office talking to different people trying to get the right deal. He was very open and honest with us, which we appreciated. The office was beautiful as well and the energy inside was electric. It really made the car buying experience pleasurable. We drove 2 hours one way to buy our car and I would drive the 2 hours again just to go back to this dealership!
Daniel was amazing. He was so helpful and informative. I will certainly be back to have him help me find my next car! What a great guy!
What a great experience: professional, no pressure, excellent customer service. After my purchase, a competitor followed-up, asked where I made my purchase. Stated that INFINITI of Naperville was a great dealership. Speaks mountains.
I have been looking for a Certified pre owned car for a few weeks, but it seemed everywhere I went the typical unprofessional sales tactics were in full force. Today however I stopped into Infinity of Naperville and was blown away by the professional staff and sincere concern for my needs. From the moment I walked in the door I was greeted by a sales team that made feel like I was in control of the entire process. They helped me zero in on the car I was looking (2015 Infinity Q50). The Sales Representative Dan DuBois was very knowledgeable of the vehicle and we had a very pleasant test drive. After agreeing on the car, I then spoke with Paul A Kay, the Business Manager, and all I can say is WOW!, what a great person to do business with. He was super attentive to my needs and got me the best financing that was available. He truly is the standard all other mangers in the auto industry should strive for. My wife and I were in complete awe of his attention to detail as well as friendly strait forward business practices. The feeling of knowing you are being taken care of by someone who wants you to be happy with your purchase and at the price you wanted to pay is Priceless! After the sale was complete I met with Justin Rogers the delivery/accessory specialist and he sat in the car with me and walked me through all of features and functions of my car in a very professional and knowledgeable way. In summary, I walked in with my guard up and left with the complete feeling of satisfaction knowing I was in a great car with a worry free extended warranty and many years of stress free driving at the price I wanted to pay. I highly recommend anyone to stop in and ask for Dan DuBois and especially Paul A Kay and to be assured they will take the best of care for you. Thanks again Gentlemen.
Worked with Dan and Paul, everything went smooth. Great people and great experience. Would buy again! Wasn't planning on purchasing that day, but atfer all they did, it was hard to say no and walk away.
It was very easy to do business with INFINITI of Naperville compared to most dealerships of any brand. They offered competitive pricing upfront with very little back and forth haggling. I would do business again in the future as I hope the service department is every bit as good as the sales department.
After seeing a desirable car on the lot and confirming with an Internet search, I was promptly contact from Christian Lynch for follow-up as requested. We scheduled a time to come by for a test drive where I met Daniel DuBois. Super helpful, trustworthy, and eager to earn my business. After a few fact-finding questions, a thorough look over the vehicle, and a painless test drive, my purchase was perfect. Once we met up with Paul Kay to finish the deal, I was on my way with a beautiful vehicle at a fair price with outstanding service. Job well done, gentlemen!
From the time we first stepped into this dealership to buying the car days later were the best we have ever experienced, we are in our seventies and the time they spent with us was the best, and just caring about your needs. Thank you this was the best day because of the service and caring they showed
As one who has bought a variety of cars over the years, dealing with the traditional car selling process is not only annoying but extremely tiresome. I can honestly say that this experience was the opposite - no pressure; no "you can't leave until the manager comes to try to slam an offer" - just good follow up and great service. My wife was torn between several makes and styles but after multiple visits, we chose INFINITI partially due to the support, product knowledge, and patience shown throughout the process. Randy went the extra mile to get everything prepared, even picking me up from home, so I pick up my wife's car of her dreams. The experience was truly top rate.
The best experience I have ever had with a car dealership in buying or leasing a new car. My wife and I worked with Dan DuBois who provided outstanding service from start to finish. He presented us with several options and helped us zero in on what we really wanted in a new vehicle. His knowledge and expertise was evident throughout the process. Paul Kay in Finance walked us through all the terms of the new agreement and made it really clear on what we should expect over the course of the term. He was fun and engaging and took what could be an onerous task and turned it into a much easier process. Dallas Carlson showed us the finer points and highlights of the Q50 and was fantastic to work with. Any person considering a new or used car should definitely consider INFINITI of Naperville.
One of the best car buying experiencing I have ever had. From the beginning I was always told the truth and not lied to. They worked with me on the price and the final paperwork matched exactly what we agreed to and was quick and painless!
Sales and service is best in class. You should go visit these folks if you are in the market for a new vehicle. They will take good care of you.
We came to turn in a lease and left with 2 cars! We knew we had to replace the lease and our second car was good enough but I was ready for an update. We came in with a budget and expectations for either one or two cars. We were able to find two cars that fit our needs. Dan DuBois was very helpful and patient (it takes a long time to decide on 2 cars) and we are happy with our purchases.
My boyfriend and I visited INFINITI of Naperville on Halloween, as my boyfriend is looking for a new car and was interested in the Q50 model. We were promptly greeted by Dan DuBois, who actually helped me purchase my Lexus GS 350 and my father lease his ES 350 almost two years ago at another dealership. I knew we were in good hands as soon as I saw him (and I'm quite jealous he is no longer at the dealership I deal with). INFINITI of Naperville has plenty in stock, and we were able to narrow down which cars to test drive right away. We weren't stuck there for hours and we were able to accomplish everything we wanted in a timely manner. If you are looking for an INFINITI, I would highly recommend this location and requesting to work with Dan. He's incredibly courteous, knowledgeable, and vowed to help my boyfriend find the right Q50 for him, keeping him updated on the latest models to come in to match exactly what he is looking for. He is always willing to go above and beyond before and after the sale to make sure you're being properly helped and 110% satisfied with your experience. I lost track of all the numerous times he's helped both my parents and I after we purchased our vehicles and is an absolute pleasure to work with.
Walked in "off the street" because I had an interest in a particular used car they had listed on Cars.com. Dan was courteous and helpful and listened to why/what I was looking for. Since I tend to be an educated buyer I took a day to do some final research and returned the following day to make the purchase. The dealership actually MADE ME an offer that was very close to what I was hoping to purchase the car for.....what a nice surprise and an easy way to get the deal completed quickly!! Walked through finance (enjoyed some cookies) and drove it home. I tend to buy a new car every couple of years and this has to be one of the best experiences ever. Thank you Dan and Sean. I could not be happier with my decision to purchase at your dealership. Dave G in Wisconsin
I had came in to view a car I saw online website. Daniel had assisted us with all questions and concerns we had. He did a phenomenal job in making the purchase as easy and smooth. I will be referring everyone interested in a vehicle to him.
I was very pleased with the service and assistance I received at INFINITI of Naperville. Dan DuBois went out of his way to make sure I was satisfied with my purchase and was very knowledgeable and experienced. I really appreciated his input and found it useful. The entire staff is helpful and professional--including Paul, Dallas, Alex, and Mike. I would definitely recommend this dealership to anyone looking to buy a car!
I was working with Dan Dubois who was extremely professional in his sales approach. Not the aggressive and pushy sales type, "buy now or this deal will be gone", but talk things over with the wife and Dan would be there to help. He provided several options to me since the car I viewed did sell that evening, but that is ok with me, because Dan had alternatives for me.
Started with a pleasant greeting from the receptionist. I then met one of the sales representatives and we looked through the dealer inventory of vehicles to test drive. The test drive was smooth and unassuming. The sales representative was not pushy and worked mainly in the facts. I came back later in the day to purchase the vehicle. The negotiation process was easy/simple and did not include the typical back and forth like stereotypical car negotiations go. Justin Rodgers was great and showed me all the technical bells and whistles and how they work. Very helpful. Finally the purchase and paperwork processes were stress free and simple.
Working with Dan and Mike made our car purchase seamless. Even though our car was used they still treated us with respect. Negotiations were hassle free and they came through on everything agreed to. Excellent service. Thanks!
Found the vehicle on an internet search through cargurus.com. They were friendly and very easy to work with. I hate high pressure situations where they put the hard sell on for all kinds of extra services and don't take no for an answer. That was not the case here at all. They were very polite and offered services, but immediately backed off when I said I wasn't interested. In the services that I was interested in, they provided a quick and thorough overview, still with no pressure. I would gladly do business with them in the future.
As far as a car buying experience, I don't think it could have gone any better. All my questions were answered and they were very fair in their pricing. I went in looking for a specific CPO vehicle that I have been researching for a while. My salesman Dan DuBois was very accommodating and never did I once felt pressured. He took his time with me and was honest and forthright about everything. I highly recommend him to any future shoppers. Once I got to finance, the process was quick and swift. Sean did a great job explaining everything and did not push anything onto me that I was not interested in. This was my first purchase at this dealership, and from the experience I had I would have no hesitation to go back again.
Dan DuBois was a tremendous aid in narrowing our search to first the right model for us and then in choosing from the dealership's varied selection. We went on 4 test rides with lots of pro's/con's discussed with Dan giving good insight all along without overtly pushing us one way or the other. Very nice young man who knows his products and business, You will enjoy working with Dan . Paul Kay was our business manager and is the consummate professional and also just a xxxx of a nice guy. Really gave us some terrific options on the financial side and also on "protecting" our investment. These two gentlemen are the type of people you enjoy doing ANY kind of business with and will lead my wife and I to send many referrals to with no qualms.
Fantastic experience. Worked with Dan DuBois who was outstanding. He was very knowledgeable and truly cared about me and my experience. If you are in the market for a new or used car, INFINITI of Naperville is the place to go! Not to forget, Sean Pelkey the finance manager was outstanding as well. Keep up the good work
Adam was well informed about the car I asked about. He allowed me to test all aspects of the car while on our test drive. The whole process was very quick and easy and I was able to walk in, test drive, purchase my car, and drive off within 2 hours.
We were very happy with the trade in value and no hassles during the process of buying our new vehicle! Adam, James and Joe were very professional and helpful during the whole process. My husband and I recommend going to this dealership if you’re in the market for buying a car!
Service was informative and fast. Was able to test drive a car and setup a deal all in the same visit. Adam was very helpful.
My Salesperson Adam Murczek was very knowledgeable about the vehicle and made the whole buying process very easy. Sean the Finance manager was very through and moved the paper work through very quickly. I am a repeat customer and will definitely be back.
I bought a car yesterday from INFINITI of Naperville. It really was an enjoyable experience and Adam Murczek made the buying experience straightforward and painless. I will definitely be back here to buy my next car. Thanks, Ned Jovanovich
Overall the buying experience was fine and Adam was straightforward but had an issue with INFINITI Road Side Assistance and the Naperville service department within days of the purchase.
My wife and I were in the market for an AWD sedan and had never driven an INFINITI vehicle or any other luxury sedans. Adam Murczek showed us a Q50 and “wowed” us with our test drive. His knowledge and confidence of the vehicle was the best we have ever experienced. All other vehicles, sale people and dealerships came nowhere close to our experience with Adam. After seeing all our options we were happy to return to Naperville INFINITI and purchase our car from Adam.
Adam was the best and most helpful car salesman I have ever encountered! He explained every option and the test drive was actually fun and informative. He has a great sense of humor too!
Stopped at INFINITI dealer to check out a Toyota walked out with a QX60. My salesman Adam was great, to the point, did not sugar coat anything, was relaxed and very informative throughout the whole test drive. Definitely recommend him.
Great service. Adam was a nice guy no attitude. And Sean for working with me financially to get into a car. Highly recommend them at the moment.
Adam removed every negative experience associated with purchasing a vehicle. He was friendly, knowledgeable, informative and an overall nice guy with our best interest in mind. He was simply not just trying to “make a sale”.... we’ll be back for any car buying needs Zinita & Alan
The dealership is nice and clean. The sales consultant Mr. Adam Murczek is very straightforward , has a thorough knowledge of the car and assertive with his approach.
We met with Adam Mureczek at the INFINITI dealer and were thoroughly impressed. I truly appreciated that he took the time to test drive with us and encourage us to truly try out all of the features of the car. I came in not knowing much beyond the INFINITI Q50 looked good, but I left wanting to drive one everyday!
Adam was a pleasure to work with. Although we did not come to the dealership to purchase anything and was only using our time to collect information for our decision making, he was direct and asked the right questions to help us. In the so-called cutthroat world of car sales, it was nice to see a representative who had a holistic view of the customer and situation.
My experience overall was fantastic! I had the lovely pleasure of working with Adam! Adam’s honesty and help was a breath of fresh air. I went in looking for a vehicle for my fiancé and walked out with a vehicle for myself! Adam made sure that I was fully aware of my choices and my ability to take my time in deciding. I walked out and was so scared that the car I wanted would be sold. Adam made sure that I was able to hold my car and buy it the next day. I can’t say enough either because Adam’s day off was the day I returned to purchase my car, without hesitation he came in and helped me out. I loved my experience and overall time at the dealership!
My salesman, Adam Murczek, was knowledgeable and efficient. He directed me to vehicles which were the best fit for our family. In less than 2 hours, we left with a new car and negotiated a trade. I left feeling like an appreciated customer, who had been treated more than fairly. And Jame Ugone, the delivery specialist, patiently explained and demonstrated EVERY feature of the car. He saved us hours!
Adam was very helpful today. He guided us through a great car buying experience. The dealership is very modern and 22 century. Everything was handled very professionally.
Purchased a certified INFINITI Q50, Adam Murczek was our sales representative. We were new to INFINITI brand and Adam took the time to ensure we truly understood the benefits of the brand, model and options. In the end there were no games, straight forward and honest, couldn't ask for anything more. Greg & Ken
I ddnt normally leave reviews but anyone that reads this needs to know that Adam Mruczek at Infinit of Naperville is spectacular. He truly is on the customers side. My wife and I just purchased a new QX50 from him. He listened to our concerns and took the time to evaluate our situation.. He was extremely patient and helpful as we were jumping from one vehicle to the next not being 100 percent sure as to the vehicle we wanted. Once we made a decision his first presentation to us was consistent with what we discussed. I have never bought a vehicle where I didn’t have to go back and forth numerous times or walk out just to get into the area of what I was willing to spend. Adam is straight forward, honest and truly a sales professional. I definitely would recommend him to anyone. INFINITI of Naperville is lucky to have him. Thank you Adam for making this a pleasurable experience.
The service was great and very friendly. Adam Murczek helped me find and go over the specifics of this vehicle. The store manager and Adam allowed me to take the used vehicle to my mechanic to have peace of mind and like they said everything was great on the vehicle! Adam was able to work out a deal with me that worked with my budget and schedule and put me in my dream car! Adam and this dealership were very professional and helpful in getting my new car. If you want a friendly and professional dealer Adam is the one to go to!
Adam was a pleasure to work with. He listened to my needs both in a car as well as timing of the delivery. Direct, efficient and to the point. Sean did his job efficiently and professionally. My sincerely compliments. Tom Smith Q50
We recently purchase a certified Pre-Owned Infinity from Adam and we had a great experience. I had a specific set of specifications for the car I wanted as far as year and miles that my husband said I would never find. Infinity of Naperville had several on the lot within my specifications! Adam provided a great test drive experience and was never pushy or put pressure on us. The only disappointment was the "training" we were supposed to receive regarding the features of the vehicle. The person who provided the training was not very knowledgeable or at least not good at demonstrating the features. I have had to learn about the features on you tube. I would give Adam and the car itself 5 stars!
Adam gave us the information we needed to make a purchases decision, and made himself available to answer questions even during the holidays! The process was simple, informative and painless! Thanks, Adam, for a streamlined process and for an enjoyable car purchase experience.
Adam has been very open and frank from the beginning of the conversation. He explained me all the quirks and tricks of the car during the process. When I found a competitive offer, he was able to come pretty close and I signed it because of the proximity and the way he took care of the customers. I recommend Adam anytime
I found in the website a car the way I was looking and very low miles at the Infinity of Naperville. Next day I drove by without making an appointment to just check the car out and show my wife. (her Christmas gift) There is when we met Adam Murczek in the sells floor. Adam helped us with lot's of information in regards to the car and Infinity brand. I highly recommend this dealership and Adam.
Bought a car from Adam Murczek. He was very professional and helpful throughout the process. He did not play any games and was very respectful of our time. Highly recommend.
This was our second time buying a used car from Infinity of Naperville with Adam Murczek. Great experience again! I'm sure we'll be back in the future.
I did my internet research and found that Infinity of Naperville was the most responsive and had the best inventory and pricing by far. At the dealership there were no surprises. Adam presented their best offer and it was thousands better than another dealership for a 2019 QX60. Adam, Mark and Matt were all consummate professionals and made this my easiest car purchase ever. I would recommend this dealership to anyone!
Overall positive experience, dealer seems honest. I traded my 2012 Qx56 to 2018 Qx80. The sale went very smoothly and no gemicks. I was told set price over the phone and same price I purchased the vehicle. My previous experience was with motor works of BARRINGTON. Needless to say I would never go back to motorworks for any service or any new purchase even though they are only 10 minutes from my home.
Our experience buying through INFINITI of Naperville was great. Adam was attentive, listened to us in regards to what we were looking for and worked with us to make sure we felt comfortable all the way through. This was our third purchase from INFINITI of Naperville and we are always pleased with the entire process!
Our first visit was super easy and Adam was honest and to the point. He gave us the option to get the whole sales pitch or just ask questions and he can answer to the best of his knowledge. We test drove two vehicles and never once felt pressure to buy. We are looking forward to working with Adam in the future .
salesman and staff very accommodating from the trade in process to the financing manager. would definitely buy another vehicle from them or recommend a friend.
I recently bought a car from INFINITI of Naperville after a way above expectations experience at the store. The sales team are very informative and up front. Adam Murczek knows his stuff, is patient and very helpful. I finalized the price with Dale Morrone which was a little stressful but we got it done to end up with a win-win deal. I would certainly go back to these guys next time I’m in the market for a luxury SUV/crossover vehicle. Great job guys.
Awesome experience Very knowledgeable of the vehicle and its capability very courteous and respectful of everything me and my wife needed I would definitely recommend Adam as a sales person and we will be returning
I visited the dealer for purchasing a new car, I have own my INFINITI g37x for the past 10 years and it never let me down and it’s time for me to get a crossover . The sales associate Adam Murczek was very professional and explained thoroughly on the QX50 I am planning on buying and I absolutely love the car. I am very satisfied with Adam’s professionalism and willingness to help, highly recommend not only to my family and friends, but everyone!
Most honest and straightforward car salesman I have ever met. He knows his cars and doesnt play games with the negotiation. It was a pleasure working with Adam.
Adam Murczek was fantastic. I appreciated his straightforward manner. No games. Worked with us to get us the right deal. And we love our new car! Great experience!! Matt in Finance was great as well. He made the process easy and painless!
Adam was amazing, he is very knowledgeable about the vehicles. The test drive was the best experience, he was very detailed and explained everything in a way that anyone can understand it. He did not pressure me, and was very patient and answered all of the questions that I had. The guidance from the time I walked in the door to leaving was beyond amazing.
Our sales person, Adam, was very professional. He didn't pressure us and patiently answered all of our questions. I would highly recommend INFINITI of Naperville.
After visiting many dealers trying to choose a car, I was thrilled to deal with Adam and his no non-sense and straight forward approach to selling. He was very knowledgeable of the car we were interested in and extremely helpful on pricing and trade in amount on my car. He gave us the best price for the car we were interested in and he took the time to review all details even though it was nearing closing time. I wish all car salesman were as easy to deal with as Adam.
Adam Murczek went above and beyond to find me a car to lease. I called late one day and was in the dealership signing the documents the next day. I was able to review the equipment on the vehicle on the website. I returned my leased car that was over, no issues.The best car leasing experience I've had. Thank you. Mark Felson reviewed all of the operations of the vehicle and setup my cell phone. Signing the paperwork and all documents is quick and easy.
Buying experience was a pleasure. Thank you Adam for helping me to find the right vehicle. They even gave me a huge bow to put on the car to impress my wife cause the car was a gift for her!
Very professional team from the beginning to end. They were not pushy; very straight forward. Explained procedures and fees. I will definitely keep them in mind for a second purchase.
Adam is an excellent communicator and was very thorough with his knowledge of the model 2018 QX60. When we took it out for a test drive, he pointed out all the features and made me feel at ease when I drove the car explaining how easy it was to navigate the vehicle. His customer service is outstanding, and the entire sales team from the sales manager to the finance manager are very professional. I know how important referrals are as I sell real estate full time and I would recommend Adam to my friends, family and my clients mas his attention to detail is superb.
Adam was wonderful to work with! He helped us find the perfect car for our family. Our experience was quick, easy, and honest. We drove off the lot smiling!
As my brother says I change cars like most people change shoes... I have dealt with a LOT of dealerships and salespersons. I can honestly say beyond all doubt these folks are the most professional and honest I have dealt with. There were no high pressure tactics, we all knew what we wanted and it was done, they gave me a great deal on my new purchase and I received more than I expected for my trade in. I am just sorry I don't live nearby, so I can bring my car in for service to them every time. Thank You , Adam, Mark, Sean, Linda, Christian, Take Care.
Naperville INFINITI was our first stop and might as well have been our last. Adam and the entire team there (Linda, Cristian, Mark, Sean) were all great to work with. Adam was upfront about everything from features to financing pros and cons of different models, and we never felt any pressure to make a decision or buy the car right then and there. I’ll recommend him to anyone that will listen. They were transparent through the process and I can’t emphasis enough how much we enjoyed working with Adam.
Best service I’ve had in a long time. Both purchases were hassle free, pleasurable and Adam & Sean were so kind and helpful. Mike is amazing and Justin taught me everything I needed to know about the cars!
Adam made the process very easy and quick! No hassle, to the point. Got out of my old lease into my new lease with no problems at all. Everything was perfectly smooth! Love my QX60!
I received such amazing customer service from Adam Murczek. He was very straightforward with me and helped me make an informed decision. Paul Kay also assisted me and was very helpful and knowledgeable. I will definitely recommend them to anyone looking to purchase an INFINITI. They took the stress out of the car buying process.
I WAS VERY HAPPY WITH JOE PETERS & PAUL KAY. BOTH OF THEM MADE ME FEEL LIKE MY PURCHASE MATTER. JOE FOUND THE RIGHT CAR FOR ME. TWO WEEKS LATER STILL HAPPY ABOUT MY CAR. THANK YOU BOTH FOR A GREAT EXPERIENCE CHRIS CLEMENS
A few weeks ago I visited INFINITI of Naperville to test drive a Q60 sport. I had been to other dealerships that day and test drove many other luxury sport coupes. My test drive with Adam Murczek was hands down the best test drive of the day! Instead of just taking the car around the block (like most other test drive experiences) he had a very methodical and purposeful approach to the test drive. While being quite fun, I also learned exactly what the Q60 was capable of! I would highly recommend Adam to anyone looking to see what INFINITI has to offer.