Customer Testimonials

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DealerRater Jun 24, 2019
 

Received great service from INFINITI of Naperville. They helped out with all questions and were very warming during this process. I would definitely purchase another vehicle from here.

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DealerRater Jun 24, 2019
 

Thank you Drew Panegasser for quickly repairing my tire. Though busy, you offered service as quickly as possible. And, in fact, the job was completed quickly and efficiently. I appreciate your friendly and personal service. Thanks for always being so nice and professional.

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DealerRater Jun 24, 2019
 

Thank you Robert Carlson for making today’s experience fun and stress free. We truly enjoyed working and “Driving” with you. I look forward to pushing the limits in my new RED car! And thanks to Sean for making the final deal so sweet! I really appreciate all the friendly and efficient service at INFINITI of Naperville.

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DealerRater Jun 24, 2019
 

Robert Carlson was so welcoming and helpful. I visited the Service Department because that's who I really need to know after the sale and there was only one couple in the waiting room on a Saturday. And the gal at the counter was so friendly and courteous. I also briefly met Mike Korallus who listened to my needs conveyed to Rob and exceeded those needs. Rob worked to get me into the right car for my price and made me ecstatic...literally I needed this happiness as it has been a very hard year. Matt Murray was great with the numbers and made me feel at ease with the financing and extra coverage. Greatest car buying experience EVER!

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DealerRater Jun 23, 2019
 

My first visit to INFINITI of Naperville exceeded my expectations. Christian, the internet sales advisor contacted me immediately after I submitted my info request and was on time for my first visit. Robert, the sales advisor was extremely friendly and knowledgeable of the vehicle. He had the car ready and answered all my questions with no hesitation. Was very easy to interact with. Mike, the manager was also very friendly and welcoming. Very forthcoming with all the questions I had. All were extremely welcoming and made me feel very comfortable. Never felt pressured to purchase anything and they provided me a fair trade in offer for my vehicle.

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DealerRater Jun 22, 2019
 

Rob, our salesperson, was friendly and extremely helpful. At no time did I ever feel pressured or uncomfortable. He was knowledgeable and kind throughout the whole process.

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DealerRater Jun 22, 2019
 

A+ experience with Rob Carlson and INFINITI of Naperville. Everyone working there is super friendly and accommodating. My wife picked up a 19’ QX80 and Rob Carlson helped her negotiate a fair deal. I would highly recommend the dealership and Rob for your next INFINITI.

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DealerRater Jun 21, 2019
 

Fantastic service from all at INFINITI. Aaron and Dan were spot on and attended to all items professionally and honestly. Thank you all, will be back if we need vehicles again - hopefully not too soon !!

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DealerRater Jun 21, 2019
 

Rob was amazing. He was super helpful and organized. I would highly recommend him for anyone who may need any assurance. He is super friendly.

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DealerRater Jun 21, 2019
 

The dealer fully explained the points of negotiation. He patiently answered all of my questions and tracked down answers when he did not know. The Owner involved himself to help facilitate.

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